Worksop hotel

Excellent wheelchair accessible room. The staff are warm, friendly and very professional. We used the hotel as a base for a family celebration nearby and would highly recommend it.

I tried to make a booking for tomorrow night (01/08/2025 at the Worksop hotel. The first time that I tried to book an error occurred when trying to pay, so I started the booking again. All of my details populated automatically, so I breezed through to the end and paid again, this time the payment went through. I received an email moments later and realised it was the wrong date. I called them immediately, but they said they could change the date due to the non-flex booking I had made. I wrang their guest relations team and they were also unable to help. Seems like they have this option on their website exactly for this reason - to have people pay for a room they wont use. I have used Premier Inn any UK trips in the past 10 years, but will not be using them in future. I will also be leaving a Google review

My stay for fab for the value and inc breakfast. Highly recommend. Clean rooms and lovely bathroom. Love the area for a hair dryer and good lighting. It has everything you need. Love the purple lighting above the bed and just what I needed for a one night stay to meet up with family. Great location as it has a large Sainsburys close by, a petrol station and lots of fast food places to eat.

We often stay in premier inns around the country and thoroughly enjoyed outlet stay in Worksop for the RHS garden show. The hotel is modern and does have usb socket by the bed which is a bonus. The rainfall shower was a delight much preferred to a bath. Staff were so helpful and friendly. The area is great with a little shopping centre just oposite.

Let's start with the good bits. The room was nice and modern, clean. Room service had left a welcoming present of bar of Toblerone and a warm bottle of Budweiser. I ate the chocolate, but left the beer. The breakfasts were nice, and the hotel quiet. Bad points, my shower leaked and there wasn't enough serving staff for the evening meals, meaning waiting for quite a while to be served, the food was nice though. Worst of all though was this. On check out day, I accidentally left hanging up in the wardrobe in my room '221' a pair of my favourite berghaus trousers, I didn't realise until mid afternoon when I finished my training course. So, I walked back to the hotel all the way from the railway station to collect my forgotten trousers. I rang the bell at reception, the manager came to the desk, she looked in the lost property room, nothing, then went up to the room to look, I wasn't allowed back up to my room as it had been 'cleansed'! She came back down and said that they weren't there. She then tried to insist that I had lost them outside of the hotel somewhere, I said 100% sure I left them hanging up in the wardrobe, I insisted that she had another look, this time she did with another member of staff. Nope, not there. I asked who has been in the room since I left, and I was told the cleaners have. So I said that since they were the only people to have been in the room that they must have my trousers. Manager said, no, they wouldn't have taking them. I had zero option but to leave my number and go. I phoned up several times afterwards asking whether they had been handed in, no, they said they would phone me back. Nothing. I made a complaint to the Premier Inn Feedback email and just got fobbed off. I think the cleaner must have chucked my trousers straight in the bin thinking that I wouldn't come back. So, never ever leave something by accident in your room when checking out as you will never see it again!