Nottingham Castle Marina hotel

Very poor experience. Booked a Premier Plus room. Carpet in the passageway outside the room was stained with what looked like a bleach spillage. Room had a constant unpleasant drain smell - shower unit black with mould along the bottom. Coffee machine not working at breakfast for all 5 days of our stay. And no cooked breakfast on the last day as they had no chef.

Up for the test match - baking hot all day and a superbly air conditioned room for evening - great breakfast service too

We had a great stay at Nottingham Castle Marina. Very friendly staff who provided excellent service from Ben, Natalie and Ake!

Nottingham Castle Marina very good

I can't really say anything about the service. When I checked in the lady was nice, but quick. Other than that, there was no one at the reception when I checked out, I just left my room card in a box. ㅤㅤㅤ The parking situation is a bit difficult, but that's not the hotels fault since there is ongoing construction on half of the parking lot. Also not really the staffs fault, but rather the building: the walls and ceiling are very thin - if you have bad guests as neighbours then you won't get any sleep. You hear very loud thumping from them even walking normally above you. ㅤㅤㅤ Now the bad things, that could be changed: the room was not clean at all. It started with dust all over the furniture and the bedside tables. There were hairs of the previous guest all over the place - especially visible in the shower (see photo, I'm a man with short hair, these were long women's hairs). And then there was the state of the bath: rust and really thick limescale all over the place, and a bad odor from the drain. ㅤㅤㅤ Maybe I'm spoiled since I usually go to the Hilton or Marriott (sounds fancy but I book the cheapest room there), but even their cheap rooms are always clean. I've never been to any Premier Inn hotel, and maybe this was a one-off with just my room... ㅤㅤㅤ BUT: I feel like the cleaning could've been done better. It's a simple fix - wipe the dust off things and spray the limescale with a bathroom cleaner two or three times - done. A quick scrub and it looks like new (that's nothing that couldn't be done between guests). And other people's hair is a no go for this price :/ ㅤㅤㅤ For me that's the first and only time I go with Premier Inn. I still gave the room service a tip and some sweets (like I always do), but I genuienly hope they start to do better.