Silverstone hotel

Soxy helped me with my booking, nothing was too much. I made a mistake in my booking but she did go above and beyond to make sure it got sorted. Thankyou 🙏 much appreciated.

Usual Premier Inn family style room, stayed Sunday night after car show at Silverstone. Chose to stay Sunday as Saturday was double the price. Standard facilities for a premier Inn, comfortable clean bed and quiet overnight. Lovely staff at check in. However room needed a deep clean, dirty in corners and when I adjusted a desk fan plumes of dust flew all over the room, in my hair etc. Drinks in vending machine are a little pricey but no shop nearby so they can inflate the prices (eg £3 for small water). Overall a decent place to sleep overnight but could be cleaner. Quite a dangerous junction getting in and out of the hotel too.

Nice hotel, very near Silverstone racing circuit. Friendly staff, good sized room with a comfortable bed. But the room was unbearably hot, 30°c all night. The rooms need proper ventilation and air conditioning.

I come down every year for trax and japfest, can't really beat this premier inn. It's a little out the way for any shops or towns but it's so easy to get to Silverstone circuit before the queues arrive. The staff are great too - I've been checked in most times by Soxy and she always has a really friendly attitude and is very helpful with anything you need. It's a blessing after a long drive Just wish it wasn't as expensive during show times but supply and demand I suppose

We stayed for one night as a family of five and this was, quite honestly, one of the worst hotel stays we’ve experienced. The room was unbearably hot, with virtually no airflow and no air conditioning. The window only opened a tiny amount, making it practically useless. All five of us had an awful night’s sleep because of the heat. The fans provided were disgusting. They were covered in thick layers of dust in every crevice, looking as though they hadn’t been properly cleaned for months. I actually had to clean one myself just to make it usable, but there was no way to properly clean the inside. It is completely unacceptable to provide guests with fans in that condition. We even asked for an ice bucket to try and make the room more bearable and were refused. There was also no bottled water and no fridge in the room. The room was also far too small for a family of five, making the whole experience even more uncomfortable. To top it off, part of the fittings underneath the sink came loose and fell onto my shin. Breakfast was okay, and Soxy on reception was genuinely helpful and friendly when we checked in. Unfortunately, that was about the only positive. When we checked out, there was nobody available to speak to, so we couldn't even properly raise our concerns. The location is excellent for Silverstone, but that is absolutely not enough to make up for the state of the room and the conditions we had to sleep in. If you're visiting in warm weather, I would strongly recommend staying somewhere else. A hotel room this hot, with filthy fans, inadequate ventilation and no air conditioning, is simply unacceptable. We certainly wouldn't stay here again.