York South West hotel

We stayed at this hotel as a family of 4 for an overnight. It was ok for that but not much longer. The hotel is in need of an upgrade, its very dated and worn in places. The room was clean but small and cramped for a family of 4. We have had bigger rooms in other Premier Inns. We had booked with breakfast but the area for breakfast is so small a time had to be booked in advance for this which we were not notified of. The only time available to us was 7:30am which wasn't great at all. Breakfast itself was ok but portion sizes on the cooked breakfast was small. Location was close to York to drive to and its situated in a service area with a McDonalds within a few minutes walk.

Don't book if expecting decent air conditioning. We booked during the recent heatwave as knew hotel rooms would be stifling. We booked this hotel as it was advertised as having air conditioning. Unfortunately the air conditioning is pathetic. Not strong enough to cool the room in any way. Did not go lower than 19 degrees and air trickled out of it. The surrounding area is a service station so unless this hotel is perfectly located for your stay I'd avoid it.

We have just spent two lovely days in York staying at Premier Inn York South West. Upon entering the hotel we were welcomed by a very friendly receptionist, who couldn’t of been more helpful, a far cry from the soulless machines we had to negotiate at our two previous stays at Dudley and Pickering. Our rooms were very clean and tidy and the restaurant, though not the largest, was perfect. Evening meals and breakfast were very tasty and perfectly cooked to order, so lovely and hot. Although everyone was friendly and helpful, I’d particularly like to thank Sue our waitress, and Katie, who went above and beyond to make the six of us feel very special . A lovely stay, with excellent staff, who made us feel so welcome. Can’t wait to go back next year.

Staff were amazing. Especially Sue in the restaurant. Care of us was personalised and kind. Room Was clean and neat. Plenty of room Shower was great and bath deep

I have stayed at many Premier Inns. This one was convenient for my Bank Holiday weekend in York and had free parking. Room was ok - clean and comfortable although it is important to say that this Premier Inn is right next to a busy dual carriageway. I find Premier Inn rooms to be really hot and stuffy if you don't open the window - so there was a lot of traffic noise. Staff were lovely and friendly.