York North West hotel

Delve into some of York's major annual festivals and events from our great city location

TripAdvisor Traveller rating:

1,370 reviews

Guest Rating:

4.5

Based on 1,400 surveys

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White Rose Close, York Business Park, YO26 6RL

Sat Nav Directions: YO26 6RL What 3 Words: ///tall.kings.gravy

Directions: On A1237 York ring road, between A19 Thirsk road and A59 Harrogate road. Next to the Millfield Beefeater.

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Transport and local information: York Train Station 4 miles
Fulford & Copmanthorpe Golf Courses
York Minster Historic Site
Waterworld Leisure Centre

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Hotel Parking: Free on-site parking is available at this hotel.

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1-5 of {{1370 | number:0}} reviews

20 Mar 2020

Johnybswinson

Trip Type:

"Dirty room"

This room, no 228 was absolutely filthy with dust. We ran our fingers through the dust on the dressing table to show how dirty it was. Mentioned it but doubt anything changes. Also tv had about 6 channels available. Great if you like the news.

14 Mar 2020

123ada123222

Wolverhampton, United Kingdom

Trip Type:

"Ask for a room not overlooking the side, by the bins!"

Usual standard of room, very clean and comfortable. The receptionist who was first on duty, when we checked in, could do with improving his customer servicing skills. He was abrupt and not very helpful. On the other hand the receptionist who was on night duty, Lucas, was the complete opposite. He was very cheerful and helpful and deserves a special mention. On checking out we were asked the usual “was everything alright?” When we explained that we were woken up before 07.00 by the bins being emptied, so not happy about that, the receptionist just said that the bins shouldn’t be emptied that early. We had the meal deal, consisting of dinner and breakfast for £24.99, at the adjoining Beefeater. Both meals were quite frankly mediocre, at best. Breakfast was especially disappointing. Although we ate well before 09.00hrs and breakfast is served until 10.30, none of the dishes were very hot. I asked for my pancakes to be heated and they came back just about tepid. We are of the opinion that as the majority of the hotel clientele appear to be contract workers, not much effort is made to impress the customers.

8 Mar 2020

pamelaj290

Oldbury, United Kingdom

Trip Type: Couples

"Mrs P"

Hi all visited this hotel for 4 nights recently.. This was our first visit to this Premier inn. I have visited premier inns previously and thoroughly enjoyed the stay.. However on this occasion my experience was terrible. The only saving grace for this place was the exceptional receptionist who greeted us and made us feel welcome as we approached the reception desk.This was in vast contrast in comparison to other reception staff. No smile and No interaction even when we said Good Morning.. Inexcusable!! The room was dark with dark furniture and a big ugly sofa bed which we did not require. This just made the room appear small. The food in the restaurant was terrible and put us off eating there for the rest of our stay. The server conducted the ordering of food with military cold precision.. Not a smile in place or eye contact. The staff could not wait for you to sit down before ordering your breakfast.. This was so unprofessional and uncomfortable for us as your guests.. The bed sheets were not changed in the 4 nights we stayed. The thermostat was not controllable as they advertise. The room temp was freezing yet it showed 23 degrees consistently. We were told the room would heat eventually. This did not happen.!! . I could continue with this but I think you know the rest..!!Avoid this place if you value your holiday or stay.....

5 Mar 2020

northernlass53

Trip Type: Couples

"Super Hotel"

Lovely hotel friendly staff. In a good position for York. Very comfy beds. Lovely clean shower. Will be going back again this year.. Close to York. Beefeater pub attached lovely breakfast. Highly recommend.

29 Feb 2020

Andrewb1984

Manchester, United Kingdom

Trip Type:

"wifi not working"

First night the wifi was not working the rest of the time it was crap and kept disconecting maybe this is because our room was at the far end of the building. Skimpy on tea and coffee making facilities only enough for 1 cup of tea each. no sweetner was replenished on the 2nd day. Plenty free parking good breakfast I can recomend the meal deal great value. half of the chanels on the tv where not working.

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Hotel description From a day at the races to a night on the town, there's so much to do in York, and Premier Inn Hotel York North West puts you close to all the action. Whether you're staying for business, pleasure or to enjoy one of the city's many festivals, it's all within easy reach. You can bet you'll have the time of your life here. York Races is an odds on favourite, and there are all the sights and sounds of the city to enjoy too, like York Minster and the National Railway Museum. From St Nicholas' Fayre to the Festival of Angels, there are festivals aplenty, and when the fun dies down get on the home straight back to our Beefeater Restaurant and warm comfy beds.

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York North West hotel

Delve into some of York's major annual festivals and events from our great city location

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