
11 May 2026
"Disappointing."
Very disappointing, fell far short of my previous experiences at Premier Inns. From the road the outside looks almost derelict and not cared for.
I had phoned beforehand to ask for a room with a view of the canal. It was impossible to speak to someone on site, and the people at Central reservations had no clue. I eventually reached someone on site but on arrival found I had been allocated room 106, the only room with a large tree, desperately in need of a prune, brushing up against the window and totally covering it.
The corridor and stair well had a bad smell and there cobwebs on the dirty windows.
Having said this my room had been refurbished and was clean with a comfy bed, I had a great night's sleep.
The staff were friendly and helpful. I felt so sorry for them as none of this is their fault, it must be totally frustrating for them.

10 May 2026
"Worst Premier Inn I’ve stayed in"
Dirty exterior
Breakfast was abysmal. Lack of options and also lack of food. The kitchen seemed understaffed. The second morning I couldn’t eat as ‘I hadn’t been booked in?!
Room not cleaned, not fresh towels offered. Requested new towels, they were provided however all towels smelled strongly of chip fat
By premier inn standards this one is sub par, would not recommend

05 May 2026
"No heating!! No Breakfast Eggs."
I stayed May bank holiday 3rd to 4th May 2026. booked two rooms for my friend and myself. Paid for meal deal .l was allocated room 10 just about to unpack when I heard voices from the room next door (connecting door) . I explained to reception and luckily they had a room 22. It was cold so I put heating up. 6.30pm went next door for the meal they brought drinks and took our order!!! About an hour later the server said he was very sorry there had been a mixup and our food would be served soon an hour later we receive our food and complimentary drinks. The time was now 9.30pm. My room was still very cold put heating fan on full power it was blowing cold air out had to go to bed with my coat on. Needles to say didn't sleep.Breakfast the greeting was friendly they explained and apologised but they didn't have any eggs none orange mushrooms or any orange juice. No eggs!!! Hardly any bread for toast or yoghurt it was unbelievable. The staff were over run they did their best. I am sorry to say I will NOT be staying again. The room with no heating was number 22
My friend said his heating didn't work very well. No mention of refund !!! Sad but true.

04 May 2026
Daviesj70
Warwick, United Kingdom
"Great accommodation"
Stayed here for two nights recently. The accommodation was first class as usual as you expect from Premier Inns. Unfortunately the adjoining bar / club house was struggling to serve food unless you had pre booked in advance. Not something you necessarily know or were informed of on your arrival. The bar was not serving draught bitter and it felt a bit cold like it just needed the heating putting on for a bit in the evening. I can't fault the staff as they were great put possibly Premier Inn management should be supporting them better to get the whole clubhouse thing working and a bit more welcoming and available. It's only a short walk to the village to get food or a pub drink and well served by Uber.

17 Apr 2026
"Great service and welcoming staff"
Not knowing where we were going to but drawn to the fact that it was by a canal and there were some lovely walks near by, we were very happy with a newly refurbished room. Very quiet and peaceful. The breakfasts were lovely and plentiful and all the staff were very welcoming and went above and beyond. As we were away during our anniversary, we were given a little bottle of prosecco to celebrate. A lovely gesture! Very happy with our Premier Inn experience.
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