Skipton North (Gargrave) hotel

Not knowing where we were going to but drawn to the fact that it was by a canal and there were some lovely walks near by, we were very happy with a newly refurbished room. Very quiet and peaceful. The breakfasts were lovely and plentiful and all the staff were very welcoming and went above and beyond. As we were away during our anniversary, we were given a little bottle of prosecco to celebrate. A lovely gesture! Very happy with our Premier Inn experience.

This hotel is currently being renovated and falls well short of the usual experience of a premier inn. The exterior is not welcoming and dated, dirty and in need of a good face-lift /clean. In our room the bed squeak with every turn despite it being new looking. It feels like cost cutting is having a massive effect on the service expected by this brand. I would have looked elsewhere if I had known (before paying) about the ongoing works. The breakfast was extremely uncomfortable with the "unlimited" aspect of the cooked breakfast having to be reordered if extras wanted. Yet again not mentioned at time of booking.

Paint fumes were awful. Noise and smell ruined the stay. No ventilation at all, windows sealed shut. Restaurant staff were quite rude. Service was very poor. Workmen right outside. Should be shut or reduced rates offered whilst doing refurb.

We use Premier Inn always when we travel but this one in Gargrave offered us our best stay yet anywhere. We got great rates for our 2 night stay. We found it so peaceful yet so close to the beautiful Yorkshire Dales and surrounding towns. We had a newly refurbished room which was exceptional and we heard nothing from the road or other guests so had our best night sleep. We had meal deals for our 2 days and all food absolutely perfect. Delicious. All staff were so happy to help with anything we needed. I didn't get everyones names unfortunately but Tracey in the restaurant and Caitlin were outstanding. Caitlin even left a prosecco in an ice bucket with glasses for us which was a beautiful and touching suprise as I was celebrating a big birthday. It was such a thoughtful thing to do and added to the weekend. Don't be put off by renovations ongoing here as apart from some containers in the car park, you hear nothing evening or nighttime and they are making a really lovely job of the rooms. Our room had an awesome shower and full size hairdryer. It was fresh and clean. We are already planning another trip for a stay here in June. It is just lovely. We can't wait to get back there.

Received a lovely warm and friendly welcome on arrival, clean and comfortable room,and best nights sleep,although work was being carried out this did not affect our stay at all ,the food in the restaurant was excellent and plentiful, the staff and the chef,were very chatty and gave a service of 10/10,of there local knowledge, the hotel is situated alone side the ,Leeds and Liverpool canal,where we took many a stoll upon the towpath,ideal if you love walking,would highly recomend this premier inn