Skipton North (Gargrave) hotel

Ideal location, lovely updated and modern room and bathroom, however don’t book breakfast absolutely appalling! No orange juice, mushrooms, pastries, crumpets, pancakes. Limited bread for toast food order failed to arrive. We booked for 8.30am, so later bookings than this would be lucky to find crumbs.

Our visit was 24- 27 July 2026. We can certainly agree with the revues highlighted on Premier inn’s own websites covering early August at the Skipton North premier inn. On our return home we immediately completed a review with premier inn’s own customer care team on the 28th July. We were told it could take 8 days for a reply. Today the 10 th august - no reply. At reception on arrival we were told that an evening meal could not be booked as we hadn’t booked the ‘meal deal’ and it was full. On the second night we went to the adjoining pub/restaurant and found only two people dining. When we were seated we were told that there had been a problem with the freezer and no meat was available except for chicken burgers. Not giving us too much confidence we suggested it would be better for us to go and find a restaurant elsewhere. Our whole visit to this particular Premier Inn was because we knew the pub/ Restaurant from years back.However it was pretty clear that the whole environment was run down and in need of urgent refurbishment or complete demolition. Generally the Rooms were upgraded but as a whole our experience was not the best. Although there was only ground and first floor, there was no lift to help with heavy suitcases, and the rooms were not understandably a long walk, for some, from reception. We also noticed that the rooms were not automatically cleaned on a daily basis — not sure if this is new to Premier Inn as a whole ? The reception was small and out of the way surprisingly so as it did not seem to relate to the main accomodation building as a whole. They are usually pleasant airey welcoming places. Some staff seemed to prefer to ignore customers even when they were not serving other customers when we passed through — never experienced that before at a Premier Inn. Would I recommend it again. Certainly not until they are offering a pleasant well maintained restaurant. If the whole site is waiting some form of development , then please give customers some form of advanced warning prior to booking

The hotel doesnt look great on the drive up and the car park all closed off for building works. When we arrived we were put into a double not a family room. The hotel was full so they managed to find a family room but the shower didn't work so we had to use another room for that. The staff were really friendly and helpful and did their best to sort it out but I was glad we didn't arrive late at night and have to deal with all of that. Breakfast fairly average but its in a great location and good value as ever.

Well really difficult give a decent account re our stay.The outside area was grubby with the majority of the car park fenced off.Inadequate staff especially in the bar/breakfast area and shortage of certain items for the english breakfast our last breakfast only had four items available plus we had to wait for the bread to deforst.We were notified of the electric shutdown 9am till 1pm when we returned to our room at 6pm it hadn't been cleaned or the towels changed.I have stayed in a number of premier inns with no complaints but I found this one a disgrace.Obviously they have an area manager who isn't doing his job if he worked for me he wouldn't last long sorry for the staff who at least tried to function.

We stayed as a family of five and, unfortunately, our experience fell well below what we expect from Premier Inn. The breakfast was very poor. Each morning we spent ages waiting while food appeared in dribs and drabs rather than being kept stocked. By the third morning there was hardly anything left and, when we asked staff, we were told there would be no more until the next day’s delivery. Basic condiments such as ketchup and mayonnaise were almost empty throughout our stay and never seemed to be refilled. The chef told us poached eggs weren’t available because he couldn’t make them, and when I ordered scrambled eggs instead, they never arrived. Cleanliness in the dining area was also disappointing. The entrance to the restaurant was filthy, with thick dirt and cobwebs, giving a terrible first impression. Even the dining room bin looked as though it hadn’t been cleaned for a very long time. Our evening meal was even worse. We had a 6pm booking and were the second table to be seated, yet our drinks took around an hour to arrive, and only after we chased them. We eventually left at around 8:45pm with two people in our party still waiting for their main courses because the kitchen admitted they hadn’t even started cooking them. The food that did arrive was poor quality, with advertised menu items missing, and one burger was so burnt it was inedible. Housekeeping was inconsistent. Fresh towels were delivered each day, but the dirty ones were never collected, leaving a pile in the bathroom by the end of our stay. We only received bath towels, with no replacement hand or floor towels. Despite requesting our room be serviced, only the bin was emptied. Dirty cups and teaspoons were left, tea and coffee supplies weren’t replenished, and the toilet roll wasn’t topped up, meaning we had to use our own tissues. Outside, the bin at the front of the hotel was constantly overflowing. We were also told we could only have one key card per room because the hotel didn’t have enough, which was inconvenient for our family. On a positive note, every member of staff we dealt with was polite and friendly. The air conditioning worked well and, unlike some Premier Inns we’ve stayed in, the key card never stopped working. Unfortunately, friendly staff alone could not make up for the poor cleanliness, disorganised food service and lack of basic standards. We would not choose to stay here again unless significant improvements are made.