Middlesbrough Town Centre hotel

Great staff,clean hotel,near train station,big rooms,staff service very good,very accomodating,will be back again

Went in room and there was dust on skirting boards to the point i had to go and get some wipes to clean it all down the room smelled of damp so had to buy air fresher . Room was really warm as couldnt open windows . Shower good though

This is my third stay at this hotel, and again, some of the loveliest staff ever! Nothing was too much trouble, all service was delivered efficiently and with a warm and friendly smile.

We stayed here last night to watch Lincoln vs Middlesbrough. The hotel is easily walkable to the stadium and has its open car park. We arrived early and didn’t have early check in booked but they found us a room, even if the robot hoover hadn’t quite finished in there we perched ourselves on the bed and watched until it finished and gave it back to the cleaner. We found the tv remote didn’t have batteries in, it looked new but the cleaner soon found us some. The manager was really nice, very helpful. She also had to step in and cook in the restaurant, the staff were really friendly in there and kept us informed. Food was fab as always, both dinner and breakfast. Room was clean and quiet, we slept very well. We will definitely stay again if we need to head that way for football.

I can't rate this hotel high enough. We were booked in for 3pm check in, our plans changed for work and I called the hotel to see if we could get an earlier check in and they couldn't have been more helpful, we actually arrived at 7am and 2 of our party ( 1 adult and 1 child) went for breakfast in the restaurant to wait and then the staff informed them when the room was ready which meant they didn't have to wander round Middlesbrough with their cases. Fantastic Customer Service. Oh and I'm told the breakfast was excellent too.