Norwich Nelson City Centre hotel

ta-ratings-img(3271 reviews)
  • Premier Plus rooms

In the heart of Norwich, just a five-minute walk from Norwich train station

Hotel FacilitiesSee all

Chargeable onsite parking

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Accessible

In the heart of Norwich, just a five-minute walk from Norwich train station

  • Premier Plus rooms
Outside Premier Inn Norwich Nelson City Centre hotel
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Parking at Premier Inn Norwich Nelson City Centre hotel

Our rooms

Standard double

A super-comfy bed, a power shower and free Wi-Fi – our Double rooms have everything you’ll need for a great night’s sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

Restaurant

Table Table
Breakfast

Reviews for Premier Inn Norwich Nelson City Centre hotel

1-2 of 3,271 reviews

"Great customer service at reception"
Best customer service I’ve experienced at a hotel in uk . Both staff members Debbie and Mya gave us outstanding hospitality and very welcoming
"A little worn around the edges."
Our main reason for using this hotel was proximity to a venue we were visiting. Our room was on the ground floor and was as we expected. This hotel is an older hotel and doesn’t have usb charging points on plugs but there are enough sockets for you to use. The main public areas of the hotel are looking very tired and worn. It is in need of a refurbishment . We ate in the restaurant and the meal was well cooked and the staff were attentive. Breakfast was as expected but no decaffeinated tea only fruit tea .
"Tired hotel, bit overpriced"
Overall the hotel looks really tired on the outside and not very welcoming. Rooms are OK but the bathrooms really need an update. We had breakfast but the quality was very poor. Both the fruit and apple juice had a fizzy taste so must've been out of date. The coffee machine also wasn't working properly and there was no alternative so couldn't make a coffee. Not worth £10.99 each.
"I don’t recommend this this hotel"
This is my second time starting in this hotel the first time it wasn’t pleasant people seems to be quite rude in reception and in a bar this time I find even more rude people they say hello to you they don’t even look at your face and when he comes up for breakfast, I was paid for that breakfast but they said no and they were really really rude when trying to sort out what was the issue ! very disappointed. The room was okay, but I stay in the room facing the main road so was very noisy. I definitely don’t recommend this hotel to no one , I stayed here because my company book me to stay this hotel no my choice.
"Friendly & quiet"
Friendly, helpful staff, with particular mention for Debbie. Our room was clean & spacious. Good location by the river & close to a variety of facilities. Parking available on site. Nice & quiet, but handy for going into the city. Recommended to anyone staying in Norwich.

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Hotel contact information

Phone: 0333 321 1371