Norwich Nelson City Centre hotel

ta-ratings-img(3274 reviews)
  • Premier Plus rooms

In the heart of Norwich, just a five-minute walk from Norwich train station

Hotel FacilitiesSee all

Chargeable onsite parking

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Accessible

In the heart of Norwich, just a five-minute walk from Norwich train station

  • Premier Plus rooms
Outside Premier Inn Norwich Nelson City Centre hotel
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Parking at Premier Inn Norwich Nelson City Centre hotel

Our rooms

Standard double

A super-comfy bed, a power shower and free Wi-Fi – our Double rooms have everything you’ll need for a great night’s sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

Restaurant

Table Table
Breakfast

Reviews for Premier Inn Norwich Nelson City Centre hotel

1-2 of 3,274 reviews

"Very pleasant visit"
Lovely time with family. We had breakfast every morning which was great value. Our room over looked the water which was lovely. Our treating on arrival with Zoe was so very welcoming! She was fabulous! We had spoken to her before our trip as we had some questions. She was so helpful and nothing was too much trouble for any if the staff
"Lovely experience - thank you"
My mum and I came to stay for three nights. We had the most lovely time. Yes, parts of the hotel are tired but the staff well make up for this, especially Zoe who took care of our every need. She was wonderful! We saw her dealing with "difficult" customers in the most professional way. She sorted out a great disabled room for my mum with lovely views of the river. Recommended places to go to eat, things to do and made us feel so very welcome. Thank you all for being so lovely with us. we will be back x
"Great customer service at reception"
Best customer service I’ve experienced at a hotel in uk . Both staff members Debbie and Mya gave us outstanding hospitality and very welcoming
"A little worn around the edges."
Our main reason for using this hotel was proximity to a venue we were visiting. Our room was on the ground floor and was as we expected. This hotel is an older hotel and doesn’t have usb charging points on plugs but there are enough sockets for you to use. The main public areas of the hotel are looking very tired and worn. It is in need of a refurbishment . We ate in the restaurant and the meal was well cooked and the staff were attentive. Breakfast was as expected but no decaffeinated tea only fruit tea .
"Tired hotel, bit overpriced"
Overall the hotel looks really tired on the outside and not very welcoming. Rooms are OK but the bathrooms really need an update. We had breakfast but the quality was very poor. Both the fruit and apple juice had a fizzy taste so must've been out of date. The coffee machine also wasn't working properly and there was no alternative so couldn't make a coffee. Not worth £10.99 each.

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Hotel description

Hotel contact information

Phone: 0333 321 1371