Norwich East (Broadlands/A47) hotel

All was really good! lovely hotel and very friendly staff and all helpful. Parking was easy in a good car park and local bus stop into Norwich City. Overall, a good hotel and would use again.

Dont panic though, the room was huge and didn't have the plugs by the bed, but the staff got me a 5m extension lead, superb attitudes all round. food is great, nice portions, go for the nachos if you want a bit of spice, mixed grill is filling but well portioned..

We took a while to check in with the on screen check in and needed assistance at one point so used the button on reception but nobody came. It was a hot weekend but we did have 2 good fans which were provided and needed. We went downstairs to the restaurant without booking it very empty for a Friday evening. We were told there were 4 main items not available from the menu. So my girlfriend went for fish and chips the fish had soggy batter and no tare tare sauce. My meal couldn't have been very memorable as I've forgotten what I had.Nice staff though.

Good Experience overall, not keen on the lack of humans at the check in, although a lovely member of staff helped with the computer check in. Room overall was very good, bed super comfy. room a little hot, but fans were provided. Breakfast was good value, even catered for my gluten intolerance, evening meal was dreadful, but was refunded, not ideal when you have travelled 130 miles. overall not bad for a night , for a family party.

Overall a poor experience. The location is convenient for travel in and around Norwich. The staff are polite and courteous but it is clear they are stretched and you often have to wait for them to appear from elsewhere. However the main issue is the room temperature, never below 29 Celsius, without a heatwave, making for an uncomfortable rest. The duvet itself was heavily stained and one of the pillows stank of cigarettes. We have stayed here a few times but in future will look for an alternative.