Norwich East (Broadlands/A47) hotel
(1542 reviews)
Just a 10-minute drive from Norwich city centre, great for exploring the Norfolk Broads
Hotel FacilitiesSee all
Free parking
Breakfast
Restaurant
Free Wi‑Fi
Accessible
Family rooms
Parking at Premier Inn Norwich East (Broadlands/A47) hotel
Free on-site parking is available at this hotel. Please validate your registration via the tablet in reception upon arrival. This car park is managed by Horizon.
Our rooms
Standard Double
A super-comfy bed, blackout curtains, a powerful shower and free Wi-Fi – our double rooms have everything you’ll need for a great night’s sleep.
Disclaimer: Features, layouts, room sizes and designs may vary by hotel and location.
Restaurant
Depending on your selected hotel and dates you stay, we will be offering different breakfast and evening options.
Reviews for Premier Inn Norwich East (Broadlands/A47) hotel
22 Apr 2026
richrowley1
Doncaster, United Kingdom
Trip Type:
"Disappointing stay due to ants in room and poor resolution"
We have stayed with Premier Inn many times for both work and leisure and have generally always had a good experience, which is why this stay was particularly disappointing.
We arrived at the Norwich East (Broadlands / A47) hotel at around 8pm on 8 April and returned to the room at around 9pm after dinner. While unpacking, we noticed a large number of ants on the floor near one of the single beds. On closer inspection there was a cluster of ants underneath the bed, and when we pulled the bed out we also discovered mould behind it.
There were ants on the walls, curtains and window area, and we ultimately found ants on the bed itself, which was very upsetting for my daughter as it was the bed she was meant to sleep in.
We reported this to reception and a member of staff came to see the issue. Unfortunately the hotel was full, so we could not be moved immediately. We were eventually moved to another room, but not until around 11pm after extra beds had to be brought in. After a long journey, this made for a very disrupted evening.
To make matters worse, during our second night the fire alarm sounded at around 2am due to a faulty sensor in the restaurant, meaning both nights of our stay were disrupted.
The staff we spoke to at the hotel were polite and did try to help, and we were offered a refund for breakfast. However, given the condition of the original room and the disruption caused, we were disappointed that customer services later declined to offer any further compensation.
We have used Premier Inn many times before and have never experienced anything like this, so we hope this was an isolated incident. However, the handling of the complaint afterwards was particularly disappointing.
11 Apr 2026
Dean A
Trip Type:
"Rugby tour stay"
Brilliant stay with rugby families
11 Apr 2026
Beata N
Trip Type:
"Rugby tour stay"
Lovely clean place . Very friendly and helpful customer service . Thank you
06 Apr 2026
Alan M
Trip Type:
"Great Staff"
Very nice stay, very quiet although it is just off if the A47. Staff were very helpful. Azad couldn't do enough to help and make sure my stay was enjoyable. Would definitely stay again
05 Apr 2026
Stuart W
Trip Type:
Friends getaway
"Happy weekend"
I use premier inn for all my trips away, and have always found them perfect in every way, rooms clean and tidy staff are a tribute to the company and its training
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Hotel description
City, coast or country? Premier Inn Hotel Norwich (Broadlands Business Park) puts it all at your feet. With great nearby transport links, you'll be well placed to explore beautiful Norfolk or zip off to business and leisure destinations in Norwich.
Escape the office and explore the walks and waterways of the Norfolk Broads. Catch the big game at Norwich City Football Club. Or wander around the streets of historic Norwich and visit the Cathedral. Then grab a bite in our tasty restaurant, and enjoy a great night's sleep in your extra-comfy bed.
Hotel contact information
Phone: 0333 321 1368
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