Wirral (Heswall) hotel

The room was on a corner and quite spacious. It had a small opening window overlooking a shady tree, and - despite it being summer (albeit not the hottest of days) and having no air-conditioning – remained at a comfortable temperature. The room itself was in a good condition, with the standard Premier Inn décor, and provided all the basics (including good-sized TV and tea/coffee making things) that is usual for this brand. Most importantly, everything in the room and bathroom seemed clean. The soft furnishings were in good condition, and the bed was very comfortable. The bathroom had the standard Premier Inn arrangement of a fixed shower head over a bath, with a shower curtain. However, although the bathroom was clean, it was in a rather poor state of repair/decoration (mould/damp, peeling paint, rusty fittings, noisy & probably ineffective extractor fan). We didn’t eat here on this occasion, so I can’t comment on the meals. It is easy to collect extra provisions (tea bags, coffee sachets, milk) from reception. Car parking space was plentiful. We had chosen this hotel because it was very convenient location for where we needed to be, and it certainly did the job for a comfortable one-night stay. It wasn’t a particularly cheap stay - but it was a Saturday night and we had needed to book at a flexible (cancellable) rate, both factors which push up the prices of all hotels. Given that, I think it provided acceptable value.

Good hotel overall. Friendly staff, spacious rooms, great room facilities with plenty of parking Main issue was the wi-fi was bad and on some days horrible meaning I was unable to do work Attached restaurant was serviceable- you are guaranteed a table and service at most times, prices for dinner are quite high but the food is delicious I feel its an ideal hotel to stay at if you are planning to stay just for a few nights and spend the majority of the day elsewhere- then spend breakfast, dinner and sleep in this hotel

I visited Premier Inn on July 12, 2025, and stayed one night. The service was excellent. Ann at reception welcomed us and provided great information on local attractions. Thanks to her and the friendly staff for making our experience enjoyable!

Firstly, the single bed was dirty, against the walls and clearly very outdated.The shower was slippery and small with a mouldy shower curtain.DONT even get me started on the WiFi as it was so long I had to wait 45 minutes to get onto tripadvisor to write this review!The food was long and the bacon batches were dry and low quality.Do not recommend. Please do not come here.

Its location in the centre of the Wirral peninsula is excellent however the hotel has that very tired look about it. Staff friendly and helpful.