Liverpool (Roby) hotel

A smart 19th-century building just 15 minutes east of the centre of Liverpool, with beautiful gardens

New rooms

TripAdvisor Traveller rating:

873 reviews

Certificate of Excellence

Guest Rating:

4.5

Based on 956 surveys

Location

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Roby Road, Huyton, Liverpool L36 4HD

Sat Nav Directions: L36 4HD What 3 Words: ///wool.valid.loft

Directions: Situated just off the M62(J5), on the A5080. Next to the Derby Lodge Table Table.

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Transport and local information: Liverpool City Centre
Anfield & Goodison Park Football
Roby Train Station 0.25 mile
Liverpool John Lennon Airport 5 miles

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Hotel Parking: Free on-site parking is available at this hotel.

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1-5 of {{873 | number:0}} reviews

31 Aug 2020

weliketotravel84

Ipswich, United Kingdom

Trip Type: Couples

"Average stay"

Arrived late evening, Claire checked us in. Efficient but not overly friendly. We were in room 53, seemed far away from reception. We were above the pub and it was very noisy. We popped down to the pub to get a drink and everyone was very drunk and swaying.was very busy with drinkers. Not a family restaurant on a bank holiday! Room was very noisy, could hear kids running up and down in the room next door. Creaky floors and stairs right outside the door. Didn't get much sleep. Nice clean room tho. Wouldn't stay again and certainly not use the restaurant!

27 Aug 2020

35bead

Trip Type: Family

"Hotel and Food"

Thomas was absolutely fantastic - he was extremely friendly and welcoming and provided excellent customer service! Fantastic food and drink and made more expectional due to Thomas customer service! Great customer service, very pleasant , extremely friendly and professional manner!

25 Aug 2020

marky96

Bognor Regis, United Kingdom

Trip Type:

"Perfect hotel for a stay in Liverpool."

Came here again this year for a 3 nights stay. This hotel is perfect in every way. The train station is a five minute walk away. The restaurant next door is perfect if you don’t want to go far. All the staff are really helpful and friendly.

22 Aug 2020

559janej

Bedford, United Kingdom

Trip Type: Couples

"Hotel excellent but safety at breakfast a real concern"

We were so impressed with the way everything was set up in the hotel in relation to the COVID 19 situation. We were apprehensive beforehand about staying somewhere. The room was spotless and check in staff were friendly and welcoming. Unfortunately the breakfast experience was not good. We stood around in our masks for ages upon entering so finally just found a table and sat down to then be told we should of waited. The most worrying aspect was that none of the servers had any sort of mask or face covering on which I thought all eateries had to abide by. The hotel asks everyone to wear a mask while in the hotel. Our server did not explain the breakfast routine, we sat for ages with empty cups until we asked and were finally told to use the machine. The food was ok but the server made us feel like we were putting him out and never checked to see if everything was ok. We left and were ignored. The highlight was as we were leaving the cleaner stopped and said hello and asked how we were and we had a lovely chat.. she should be working in the restaurant! Once home I couldn’t help worrying about the lack of safety with the servers carrying our food and serving us without any masks.

21 Aug 2020

aprilthemoo

Trip Type:

"Oof. Where to start?"

We booked a room here for 5 nights to visit family in the area (thought it might be safer with COVID etc). We checked in on the Wednesday and were due to check out on Monday. Upon checkin the first thing we noticed was the heat of the hotel. It was not built for the heat wave, and it really shows both in the checkin area and in the rooms. Our room, luckily, had a fan, but no aircon. I can forgive the lack of aircon considering this is the UK, but it did lead to uncomfortable nights and it was rather impossible to sleep in. Especially with the noise of the fan and the lack of a fridge to keep any cold drinks (although the hotel will happily supply you refrigerated water at £2 a bottle!). The bathroom had no working extractor fan; so the heat of the shower would quickly make the entire hotel room even more humid and warm. Additionally, you will hear your neighbours. The floorboards are terrible and you can clearly hear any movement from upstairs. No iron and lack of clothes hangers which was odd. On the Saturday night, noise from the nearby residential area (some sort of rave/music) engulfed the entire hotel and made sleeping in the room impossible. Upon letting the staff know, they informed us it was 'company policy' that they couldn't call the police. The noise eventually stopped, later that night our neighbour in the hotel woke us up having a party at around 1am. I let front desk know and this seemed to sort the issue for around 10 minutes, then they started again. Ultimately we didn't sleep until around 2:30am. Based on our bad experience, we ended up just cutting our losses and checking out on the Sunday and staying with family. This was a really terrible experience and it has put me off the Premier Inn chain and related companies for good.

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Hotel description Premier Inn Hotel Liverpool (Roby) is a great looking building with architecture dating back to 1840. We're set in our own grounds with a large garden for you to relax in, and there are excellent transport links into the centre of Liverpool, perfect for business or pleasure. City of culture, home to two iconic football clubs, and the place where British pop music began. There's so much that's unique about Liverpool. If you're here in September, don't miss the Liverpool International Music Festival. When the music's over, come back to the hotel for some great food at our Table Table restaurant and a lovely comfy bed.

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