Liverpool (Roby) hotel

I’ve stayed here a handful of times when visiting Liverpool as it’s very handily for connections into the city centre. But on weekends when there is football/events in Liverpool, central hotels become very expensive - as was the case this weekend. Roby Premier Inn is a 5 minute walk to Roby station which is 3 stops/15 minutes from Lime Street. This premier inn is an old country house - Derby Lodge - so not a typical Premier inn ‘accommodation block’ but a nice charming old building and which makes some of the rooms very big or characterful or both. If possible I would stay in an upper floor with a view of the rear courtyard. The bar/restaurant here is also larger than you would usually find in a generic premier inn. The breakfast however is - as elsewhere - not nearly as good as it used to be so we don’t normally bother any more. There is lots of free parking at this hotel. We stayed 2 nights. Our room (5) was on the ground floor. It was an older room which needed updating. We arrived/checked in very late which maybe why we got this room. It does need updating. The bathroom is showing its age and is tatty. Some rooms here have very good walk in showers, unfortunately this room isn’t one of those with a tiny bath with a poor shower over it. The bath isn’t long enough for a fully grown adult. But it is deep which makes stepping in/out trickier than it should be. It also has a shower curtail which does little to keep the rest of the room floor from getting wet. I know this happens in other budget hotel but Premier Inn still come in and clean/make beds/ change towels and we put the sign in the door asking for it to be serviced and let reception know . But to no avail and after a long day in town we returned late to a room unattended and with wet towels left in the bath as they should be when waiting to be changed. The lady in the reception night shift was very apologetic but at that time of day there was little else she could other do than provide fresh towels. An offer of complimentary breakfast was made but didn’t fit with our plans already made for the next day. This is a nice Premier Inn but I’ve had much better stays and far better rooms than this one. I hope that breakdown in room service is a blip and not a race to the bottom with other budget hotels.

Very comfy beds, nice warm room, plenty space for parking, train station only 6 minutes walk from hotel, plenty pubs and restaurants on same road. Friendly staff. Negative- squashed chocolate under bed, should have been found if hoovered. Shower gel bottle empty in the bathroom. On the whole clean room. Breakfast good value and not bad price. Beautiful building facade.

If you’re planning a trip to Liverpool and want to stay somewhere that fully welcomes you, I cannot recommend this premier inn enough. The staff are warm, kind, attentive and very welcoming. The special attention they gave to my family and I, was second to none, recognising our difficult circumstances and reason for travelling up to this beautiful city. Special thanks to Colin, who went above and beyond, the receptionist, barmaid and restaurant manager. Great team!

Shower try drain was blocked. Bed side lights didn't work my son had to use my wife's mobile phone light as a night light. Reception charged us the wrong breakfast deal £27 for coffee and cornflakes.... DONT THINKS SO! Weatherspoons around 1 miles away get a full English for and unlimited coffee and jucies for a family of 3 £24 now that's better. The staff was more than happy for us to go else where. And best of it the manager was listening and even let a customer go elsewhere very professional of a business. Staff need a bit of training on customer service at reception. Room wasn't ready till after 5pm when we arrived at the room the staff was cleaning and getting it ready so we had to go back down and wait in the bar for 30 minutes.. would I go back? No not really.

We stayed at the Roby Premier Inn for two nights as a base to see some of the sights in Liverpool. We chose this hotel due to its reasonable price and location and free parking too. Staff were very friendly, the room was clean and equipped with all the essentials. Bed was comfy and it was nice and quiet. The grounds of the hotel are lovely...really pleasant to look at whilst in the restaurant. The breakfast was excellent and our waiter was really efficient and pleasant. The only thing that could be improved perhaps was the water pressure in the shower and toilet, but it was adequate and may be partly down to the age of the building. We ate one evening in the restaurant which was very good. The other evening we ate in the Greek restaurant called Steki in Huyton just up the road which was amazing. We wouldn't hesitate to recommend this very reasonably priced hotel to anyone wanting a base to explore Liverpool.