Liverpool North hotel

This is the second time I have stayed in this particular Premier Inn. Overall, my experience was a good one. Nice, clean, comfortable room. The tv was a little slow to respond, but I know nothing can be done about that. Shower was good, and easy to use. I had breakfast every morning, and a meal on two evenings out of four. On the first morning, breakfast was self serve, but the next three mornings it was ordered. Food was good, never had any complaints about the food at Beefeater. Onto the not so good stuff. Despite my mobile coverage in the area being good, my 5G in the room was virtually non-existent, and the in-house WiFi wasn’t much better. I asked to my room to be serviced, but all that was done was that the bin was emptied and the towels replaced. The tea/coffee/milk wasn’t refilled, and the bed wasn’t made, mugs not washed etc. When I flushed the toilet, or when the shower was on, it was as if the water was coming in waves. It’s hard to describe. I feel the place could do with a bit of touching up, here and there. There were patches of missing wallpaper on the corridor, paint peeling at the skirting board. Having said that, this was my second visit and I’m confident it won’t be my last. It’s a nice, safe place to stay, close to local transport and amenities. Close to Aintree (good for the racing) . The staff are lovely and friendly, and couldn’t be more helpful.

The staff are so welcoming and accommodating - special thank you to Lauren for going above and beyond to help me! Lovely hotel

The whole place looks run down, cigarette ends and litter everywhere, Bedroom had splash marks running down the walls, Scuff marks, Paint missing from walls. Cobwebs everywhere, very dusty Only 1 single socket in the room (2women trying to get ready at the same time was a nightmare) Very hot weekend no air con available (completely turned off) Fan in room fell apart when tried to move closer, again red hot room and had to unplug fan to get ready to go out as this was only socket in room Breakfast area: very very untidy other guests just left things on tops not in bins, other peoples cereal, pastry and toast crumbs everywhere left in the clean bowls which were undeneath so had to clean out before using bowls, feel staff need to of kept on top of this. 2nd day at breakfast had to stand and wait for cooked breakfast as there was no eggs mushrooms or bacon available asked a member off staff she replied: well it’s not my fault it’s busy !! (Not what I really wanted to hear) I have stayed in the premiere inn many times but feel this was definitely below standards

Friendly helpful staff room clean comfortable bed all that you need for a few nights away. Beefeater restaurant highly recommended

Staff are very friendly and helpful and welcoming when we got there the accommodation was lovely and clean had no issues or