Liverpool North hotel

We have stayed here over the last 10 years on many occasions- this time we have to say that the hotel is looking tired and in need of serious updating- this coupled with the fact that the Beefeater next door has closed and is being run only for Hotel guests by 2 staff only!! That area is also jaded and feels grubby. As ever the staff are excellent and are very pleasant with everyone.

Great staff, good clean hotel, nice food and drinks. Staff were really friendly. Will definitely rebook next time I'm the area.

A menu with no prices, about as helpful as a handbrake on a canoe 🤷‍♂️

When I first saw the hotel I nearly kept going! It looks almost derelict from the outside and in desperate need of a makeover. However!! Inside was a pleasant surprise. The room was clean and the beds were the comfiest I have stayed in. Stayed midweek so very quiet overnight, mostly tradesmen in. The beefeater pub next door was really nice, breakfast was excellent with a choice of cooked or continental. They had a variety of of choices to suit most people. The staff were also very friendly and helpful. It is by a busy road but you couldn’t hear the traffic from the room. Really nice hotel, couldn’t fault it except for the exterior.

Lovely staff very welcoming and helpful but what a shame about the sad state of the hotel which looks in desperate need of a refurbishment, carpets dirty multiple signs of water leaks in the corridor ceilings. The restaurant and bar are about to close which is a worry as much of the menu and drinks weren't available yet despite this the staff service was excellent both in the evening and at breakfast. Premier Inn really need to think about their closure plan and what guests will do when they stay.