Liverpool North hotel

Have stayed here for many years but now frankly it needs either a full refurb or demolishing. It is so dated, carpets and furnishings are dirty, not even spare loo roll in the bathroom. Restaurant and bar now also shut early. Was also told had to pay more for a twin room. Breakfast was rubbish and not worth 10.99. Wake up premier innn as plenty of good deal hôtels I. Liverpool including breakfast for less Will never stay here again.

All in all a pleasant stay, but the rooms are too hot during the night, and affected our quality of sleep. The staff were very helpful and pleasant.

My family and our friends family stayed at this hotel for 3 nights in August. (11 adults 5 children) The location of this hotel is spot on you have easy access to many places, all amenities close by. The atmosphere at this hotel is relaxed and chilled. Rooms are of a decent size, well maintained and clean, rooms are currently being renovated, we stayed in one of the older rooms and I have no complaints, our son and his family stayed in one of the renovated rooms, they are stylish, spacious and modern. This stay was very inexpensive and total vaule for money, we paid £132 per room for 3 nights stay with breakfast. For us breakfast is a must so we always include breakfast on our trips, buffet style breakfast provide and the vaule for money is second to none. Staff at this hotel are amazing, friendly and very helpful, they was always smiling checking if we needed anything very attentive.

This is the second time I have stayed in this particular Premier Inn. Overall, my experience was a good one. Nice, clean, comfortable room. The tv was a little slow to respond, but I know nothing can be done about that. Shower was good, and easy to use. I had breakfast every morning, and a meal on two evenings out of four. On the first morning, breakfast was self serve, but the next three mornings it was ordered. Food was good, never had any complaints about the food at Beefeater. Onto the not so good stuff. Despite my mobile coverage in the area being good, my 5G in the room was virtually non-existent, and the in-house WiFi wasn’t much better. I asked to my room to be serviced, but all that was done was that the bin was emptied and the towels replaced. The tea/coffee/milk wasn’t refilled, and the bed wasn’t made, mugs not washed etc. When I flushed the toilet, or when the shower was on, it was as if the water was coming in waves. It’s hard to describe. I feel the place could do with a bit of touching up, here and there. There were patches of missing wallpaper on the corridor, paint peeling at the skirting board. Having said that, this was my second visit and I’m confident it won’t be my last. It’s a nice, safe place to stay, close to local transport and amenities. Close to Aintree (good for the racing) . The staff are lovely and friendly, and couldn’t be more helpful.

The staff are so welcoming and accommodating - special thank you to Lauren for going above and beyond to help me! Lovely hotel