Liverpool City Centre (Liverpool One) hotel

In the heart of the city centre, next to Liverpool ONE shopping centre

TripAdvisor Traveller rating:

3,221 reviews

Certificate of Excellence

Guest Rating:

5.0

Based on 3,427 surveys

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48 Hanover Street, Liverpool, L1 4AF

Sat Nav Directions: L1 4AF What 3 Words: ///eager.gather.sound

Directions: South-North route M6 take Junction 21 and follow A580. Keep left and join the A5047 following signs for city centre. At traffic lights turn left onto A5048 and at the next set of traffic lights turn right onto A5047. Head for the A5038 signed Toxteth, Airport. Turn right into Renshaw Street and right onto Ranelagh Street. Liverpool One Premier Inn is on the left opposite BBC Radio Merseyside.

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Transport and local information: The Royal Liverpool University Hospital 1.1 miles (8 min drive)
Liverpool ONE 0.3 miles
Liverpool Lime Street Station 0.3 miles
Liverpool One bus station, Paradise Street 0.3 miles
Albert Dock 0.6 miles
Anfield Stadium 2.7 miles

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Hotel Parking:

There is no on-site parking available at this hotel. Chargeable off-site parking is available 7am - 7pm at 1 Heathfield Street (L1 4AT), 7 min walk away, for a discounted rate of £6 up to 24 hours. Use postcode L1 1DB on your sat nav to direct you to the car park.
Alternative parking next to the hotel at Q Park (L1 4AF) for £19 per 24 hours.
Parking ticket must be validated at hotel reception upon departure to receive the discounted rate.

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1-5 of {{3221 | number:0}} reviews

14 Sep 2020

Helen N

Huddersfield, United Kingdom

Trip Type:

"Great staff and great location"

4 of us stayed in a family room here and we were really impressed. The staff were lovely and really helpful and the room was clean and tidy. We ordered breakfast and it was really well organised with the Covid restrictions so we felt really safe and looked after. Honestly the location is spot on, right next to all the shops, bars and restaurants, we would definitely stay here again, in fact we are planning another visit already!

10 Sep 2020

deene w

Rhondda, United Kingdom

Trip Type: Couples

"Excellent location"

This city centre hotel is in an excellent location to see everything liverpool as to offer the parking is very cheap to at £6 for 24hrs although it is an 8 min walk from hotel lovely room with large tv my only dislike was the reception on 2nd floor other than that top marks

1 Sep 2020

katsi18

Trip Type: Couples

"One night stay"

Stopped here over the weekend for 1 night. The staff were working extremely hard to get through the check ins as quickly as possible as it was extremely busy. Great measures in place for social distancing. Lovely decent sized room with a comfy bed and a good shower. We had a good night sleep and a quick checkout the following morning.

27 Aug 2020

manonspot

larkhall

Trip Type:

"No towel change"

I know about the coved problem but how that effects the staff not coming into room to change your 1 large towel and 1 small towel because that's what we had from early Friday to SundayLinen not changed either but we weren't worried about that as we were only there for 2 nights but the towels,cmon.We booked an upgraded room and the room was perfect for everything we required,absolutely no problem there.The receptionist gave us 2 vouchers for a free drink to be used that night so we stopped for a drink at the so called bar which was just half a dozen shelfs with next to nothing on them,small becks,canned magniers and the worst small bottles of red wine I have ever tasted.The hotel was kept spotlessly clean and is in the best position in Liverpool for train station 50 yards away and nightlife and restaurants 5 minutes walk.I would not put anyone off staying here as it really is a good hotel and hopefully if we ever get out of this pandemic we will return and bring our own towels.Sorry about 3 stars but should have explained at check in the linen and towel situation and should have been more towels anyway and also an extra pillow would have been nice.

27 Aug 2020

cymru_leather

Llandudno, United Kingdom

Trip Type: Couples

"Great hotel, location and ‘some’ staff!"

Booked this Premier Inn as I had never been to Liverpool overnight. Upon arrival at 14:00 [Sunday, 23 August] check in was painfully slow. Whilst I understand Covid is a nightmare, the female receptionist really needs to take the hint if someone says no to breakfast. Eventually, a male receptionist joined and things started to finally move along. The lift was a bit dodgy, pressed three on the lift and it took me to floor two. Pressed three again and nothing. Pressed four and went to four. Decided to walk down. Got to the room [352] and it was everything you expect from a modern Premier Inn. The room was comfortable, but the view wasn’t great, but not all that bothered as the bed was so comfortable and that shower nearly blew me away, it was awesome. Air conditioning was nice in the room, no noise. I asked for an extra two pillows and they arrived nice and quick. Was impressed by the housekeeping guy, youngish lad, very friendly and smiled. I went out for dinner and a walk around the Albert Dock, which is only a short distance away, but after seeing some of the sights, and a 5 mile walk got back to the hotel and visited the bar. The young lady on reception, was awesome. Super friendly and had a great personality that is a credit to Premier Inn. She explained the only drinks available where a handful that was in the fridge. So we had a small selection, but the standard of service was five star. She didn’t have a name badge, or would have mentioned her by name. After a few drinks, went back to the room and had a great night sleep. Woke up the following morning and arranged a late check out room. Receptionist was all that friendly, seemed more focused on cleaning the key cards. I know it has to be done, but do I need to receive bad service whilst you do it. Was charged £10, which I was a little disappointed at, as it was only for 1 hour. But paid it nonetheless. Felt, a free one hour would have been nice, especially whilst your bookings are low. Anyway, checked out at 13:00. The shining star at your hotel is definitely the lady on reception/bar on Sunday night [23 August]. Wifi is good throughout the hotel.

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Hotel description If you want a city break, it's great to be right at the heart of things, which is exactly where Premier Inn Hotel Liverpool City Centre (Liverpool One) puts you. Whether you're here for business or pleasure, you'll find lots of places to visit on your doorstep, and the transport links are really good too. Wander through the four shopping centres brought together in Liverpool One. Then pop over to Albert Dock for lunch at one of the many lively bars and restaurants. In the afternoon you could cheer on the Blues or the Reds, or why not visit the Beatles Story. After a hard day's night, come back to the hotel for some food and a lovely, comfy bed.

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