Liverpool City Centre (Albert Dock) hotel

ta-ratings-img(6868 reviews)

    A UNESCO Grade I listed building at the Royal Albert Dock. Close to the River Mersey, The Beatles Story and M&S Bank Arena.

    Hotel FacilitiesSee all

    Chargeable offsite parking

    Rooms with a view

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Surrounding area at Premier Inn Liverpool Albert Dock hotel
    Thyme restaurant inside Premier Inn hotel

    Parking at Premier Inn Liverpool City Centre (Albert Dock) hotel

    Our rooms

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Standard double with a view

    A great view, a super-comfy bed, a powerful shower and free Wi-Fi – our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    Restaurant

    Thyme Bar & Grill
    Breakfast

    Reviews for Premier Inn Liverpool City Centre (Albert Dock) hotel

    1-2 of 6,868 reviews

    "Another good stay"
    Great experience yet again , we did have an issue but was dealt with and resolved quickly which is why I gave the 5 star. The restaurant food and drinks were good and reasonable prices. Special mention to arron and the guys at breakfast who offered fab customer service . Thank you look forward to returning
    "Walk away"
    Worst premier inn I have ever stayed We paid £200 for a room that was dirty plumbing didn’t work properly and the taps would not turn off so had to hurriedly get dressed and seek help ! There was no aircon which we knew but someone had previously managed to get the window open but it was so filthy you couldn’t see out of it ! So ended up cleaning that as well ! We were by dining hall noisy all night and early morning never ever again . Had premier inn still refunded you for a bad night I would have reported all this in the morning. I have been a loyal premier inn customer for years but sadly not now
    "Good location but wouldn’t stay again"
    Hotel was a good location. Reception staff friendly. Rooms were too stuffy, no air. Booked breakfast but was not on list. Tried to eat dinner at hotel but didn’t have capacity. We love a premier inn but wasn’t impressed by our stay at this one. Parking is a bit of a walk with luggage.
    "Worst Premier Inn Ever"
    Considering This Premier Inn is in a Prime Location, Albert Dock and Next to the Arena, It Really needs a Updating to be more like the Newer Premier Inns. We booked a Year in advance but were Given a Room on the Second Floor right Next to the Door which leads onto the Corridor, so every time someone came through the Door it Banged Shut, we went to Reception to be asked to be moved to be Told No other Rooms are available, we told them about the Door to Which we got Told they have a Quiet Policy and there is Security at night !!! Er so a Security man is going to Stand outside our Room on Floor two as people come Through the Door REALLY !! so the Noise at Night was Awful with people coming to there Rooms as it was late Due to a Concert at The Arena Also Check in is Slow at 3pm as a Long Queue Forms and only One Person on the Desk. There is Better Premier Inns in Liverpool
    "Great location shame about the rest"
    Positives first, great location and reasonably priced car parking. There ends the positives. The previous occupants hair was still in the sink, offputting and a major housekeeping fail. The air conditioning didn't work, which in a room with no opening windows, led to a sweaty and uncomfortable night. When we raised this at reception at checkout, we were told that we should have checked the website as there was a note that the air con in some rooms didn't work: but that there was no way to book a room with working air con, it was just pot luck. This is very poor service from a hotel chain which allegedly prides itself on providing a good nights sleep or else.

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    Hotel contact information

    Phone: 0333 321 1232