Liverpool City Centre (Albert Dock) hotel

ta-ratings-img(6852 reviews)

    A UNESCO Grade I listed building at the Royal Albert Dock. Close to the River Mersey, The Beatles Story and M&S Bank Arena.

    Hotel FacilitiesSee all

    Chargeable offsite parking

    Rooms with a view

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Surrounding area at Premier Inn Liverpool Albert Dock hotel
    Thyme restaurant inside Premier Inn hotel

    Parking at Premier Inn Liverpool City Centre (Albert Dock) hotel

    Our rooms

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Standard double with a view

    A great view, a super-comfy bed, a powerful shower and free Wi-Fi – our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    Restaurant

    Thyme Bar & Grill
    Breakfast

    Reviews for Premier Inn Liverpool City Centre (Albert Dock) hotel

    1-2 of 6,852 reviews

    "Upgraded room to view docks, got view of car park"
    We booked this stay for one of our clients who had just performed at Manchester pride and was making a stop in Liverpool. We paid to upgrade (almost £100) for a view of the docks, yet got a car park and buying work. There was a dirty sock in the window panels. No bedside shelves. A huge section broken on the vanity. A tiny tv and the room was filthy. The one thing they loved was the style/brickwork etc. When we reported the receptionist was rude and told client that it wasn't her problem, we get what we get. Nothing was done to clean or remove sock. We should have been given the room upgrade we paid for. Not a polite receptionist and she had no customer service. She should have come and inspected the room and sorted it out and had dirty sock removed and broken things replaced.
    "Family getaway."
    Stayed here 3 nights with my partner and son, the only downside of it was there wasn't a note on the page to warn yoh that the fire alarm is attached to the other buildings in the Dock so if it goes off in another building it will go off in the Premier Inn and having an autistic child with us had we of known this we would of stayed in the other Premier Inn. Other than that our stay was lovely, the staff were friendly and very helpful when we needed them.
    "Basic with a few issues"
    We have stayed at this hotel before. This time we found the room was adequate, but basic. The bathroom was outdated and needed painting and redecoration. It had a grubby feel to it but I think that was more to do with the state of the decor than the cleanliness. Also the toilet did not flush properly and was slow and noisy when filling back up. This really should be fixed. The other issue was we had no opening window in the room and it was very stuffy. I also found the pillows hard and lumpy (which is unusual for a premier inn). It was adequate for purpose ( 2 friends having a catch up in Liverpool) but for a Premier inn, it was not up to scratch. We would not return to this one again, although the location is great.
    "Good but dusty"
    Good view but old dusty room but amazing food at the breakfast buffet loved my stay would go again but I would get a different room
    "Clean, comfy room but dirty hotel"
    Great value but cleanliness of hotels public areas was not acceptable. Got a harbour view room but the window was very dirty.

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    Hotel contact information

    Phone: 0333 321 1232