
06 Nov 2026
Jay R
St. Albans, United Kingdom
"The staff makes this place a great stay."
The staff really makes the place amazing. From reception to restaurant. Very welcoming and warm hospitality from all. Thank you all

02 Nov 2026
shell_164
New Milton, United Kingdom
"A great place to stay with plenty of food options nearby"
A great stay with friendly staff who where happy to help with anything. The beefeater next door is open only to premier inn guests if you need food / drinks but with a good variety of fast food options or morrisons cafe within 2/3 of the actual hotel. Stayed for 3 nights and would stay again when next visiting family.

06 Oct 2026
P276HQstevem
Northampton, United Kingdom
"Two night stay"
Good points first. Staff here very friendly from Checking in to Checking out. Room very spacious and clean.
Breakfast was very nice, in a nice restaurant.
Bad points. Room never had any usb sockets on the plug sockets. Shower was over the bath which made it a challenge to get in and out of. No slip mat in the bath, so had to be careful. No beakers in the bathroom . Only two coffee sachets available. Strange arrangement for recycling rubbish, as instructed to leave it by the bin.
The room was also by an exit door, so we was disturbed ,while guests were going in and out.
We did make a member of staff aware of these points, and altough she was very friendly, and explained that other rooms did have usb sockets and walk in showers, and we should have asked for a quiet room should we book again. So this was also disappointing, as l thought Premier Inn , prides it self on quiet rooms. Also the hotel did not seem full, so it would have been better if we were allocated a better room from the beginning.

02 Oct 2026
Sunshine23959194291
Northampton, United Kingdom
"Standard Premier Inn - Exceptional Team!"
I loved staying here. It’s a no-frills Premier Inn but the difference is the fabulous team that are here to make the guests stay an enjoyable experience.
I would like to mention the superb housekeeping team who keep everywhere looking as it should.
Sonia B
Vicky
Chloe
Lisa
Holly
Kaitlyn
Geri.
Thankyou thankyou thankyou, as so many hotels just get the basics wrong. 🥰

28 Sep 2026
FamilyDawson
Bury St. Edmunds, United Kingdom
"A great stay - Thank you Sonia B!"
A wonderful one night stay and Sonia B went the extra mile by leaving a gift and handwritten note in both our rooms! The food and the service at the restaurant was excellent. Highly Recommended!
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