Leicester (Braunstone) hotel

Room was ok just noisy doors slamming all night as the room was next to reception bed was smaller then normal bath tiny just a basic room not worth £102 no breakfast included no frills car park was free Wouldn't rush back

I booked for two nights including the meal deal. The first night the evening meal in the restaurant was handled brilliantly by Nadeen who was cheerful, friendly and helpful. The menu choice and food were excellent. The second night there was appaently only one chef on duty and everyone was seated in the bar area rather than the restaurant. Only one young man, serving drinks and food, was rushed off his feet.I arrived at 7:00 expecting someone to come and take my order. When food arrived for the next table at 7:40 I asked them how they had ordered and they told me food was ordered at the bar - wish this had been made clear!. Ordered food and it took until 8:50 for it to arrive and, when it did, both courses arrived at the same time. I had ordered steak which was beautifully cooked, but no tomato, mushroom or peppercorn sauce, but by then I was just glad to have something to eat. I am sure this is an isolated incident, but in such cases why not put a notice up at the entrance advising people to order at the bar. This was my only criticism. The breakfasts were excellent and the room was clean and pleasant. Free Wifi was painfully slow - 1 mb/s. Agatha on reception was very patient in arranging that I received my agreed price as my booking had initially been for Fosse Park which closed down forcing me to rebbok. All in all I can definitely recomment this hotel, but disappointed that management had not sorted out the restaurant staffing issues.

What a lovely hotel rooms was cleaned and well maintained was down here on business with work for nearly 2 weeks Food was amazing and the girl in restaurant Zoe was amazing always looked after you she was so friendly and very good at her job. If I am down here again on business I would definitely stay here again

Cleanliness not happy Didn't speak to anyone Bathroom was untidy Hair in the bathroom and taps where not clean , upset but only stayed one night was going book another night changed mind, no extra bedding or towels .

This is our go to Premier Inn in Leicester when travelling between Portsmouth and Yorkshire, as the other local ones we have tried don't compare. As always, a great welcome, excellent value for money and spotless. The attention to detail from Sharon and the HSK team in our room was up to its usual high standard. We don't tend to use the restaurant as we prefer the branded restaurants - not that there is anything wrong with the one here, we just prefer Beefeaters if given a choice, so eat on route before arrival. The breakfast quality and service in the restaurant on Sunday (17th) was brilliant. Emma the manager and her team work really hard and it shows. Well done and thank you for making our stay so great. Already planning our next stay!