Hinckley hotel

You know what to expect from a Premier Inn and it didn't disappoint! Good clean room, large comfy bed, nice bathroom what more can you ask?

This premier inn is slightly dated and rough around the edges but as usual very comfortable bed and decent shower Our room (no20 ) backed on to some kind of lorry park which we could hear loading up and then noisy engines driving off which was very disappointing as we would of liked window open as it was a warm night.

It was decent. The rooms were clean, shower and toilets worked well and it had an okay atmosphere. The only issue was staff were not great. Some of them were rude but some quite nice. The restaurants food was okay in the morning however of an evening, the dinners could have been better.

My recent stay at the Premier Inn Hinckley offered a mixed experience. On the positive side, the bed was impeccably clean and remarkably comfortable, providing a great night's sleep. The towels in the bathroom were also fresh and of good quality. However, the room itself was unfortunately in significant need of attention. It was clear that a deep clean and a fresh coat of paint are long overdue. The walls were noticeably stained, and the carpet had a distinct grubby appearance. In the bathroom, the venting was heavily clogged with dust, and there were unwelcome marks in the toilet (and two hairs) and around the sink. Furthermore, the bedside arrangements were somewhat makeshift; I had one standard bedside table and another footstool attempting to serve the same purpose, with its laminate peeling off. While the fundamental comfort of the bed and cleanliness of the linens met Premier Inn's usual standards, the overall tired state of the room detracted from the experience. With some investment in a thorough clean and refurbishment, this Premier Inn could significantly improve its offering.

Looks nothing like the picture. Litter across the car park and hedges and every window frame sun bleached. In need of an internal and external facelift. We booked a family room and got a generous sized 3 bed room. Perfect for the kids. Except the fold up bed placed beneath the curtains for our little one to just pull on? Seems a bit odd. After a little shuffle around, we found a configuration that worked. In doing so, found the corner of the room, behind the sofa bed, to be covered in black mold - same around the window frame. Culprit is likely the lack of ventilation as the window barely opened and the extractor fan in the bathroom didn’t work. Air con control panel is just wall furniture as affects nothing. Bathroom looks like has had a recent refit with the new style tiling on the walls but the floor and bath fittings really showing their age. Carpet in the bedroom was grubby and unclean - as was under the bed. What concerned me most of all was the missing tag on the packet containing additional pillows (as they had been taken from the main bed to furnish the other 2 beds) was not tagged closed so no evidence that they were clean. When taken down to reception and mentioned all the issues - told they had no further family rooms, the maintenance person would look at the extractor fan and that they don’t tag the pillow cases any more (having stayed in 2 Premier Inns in the last 2 weeks, I know this not to be true!). However, it was late and I was beyond arguing. Suffice to say, we made do and left early the next morning.