Burnley hotel

I would likw to say a big thank you to the young man on the check in desk sorry i didnt get his name but i think he coukd be the manager has he was helping a party from ireland whoes booking wasnt on the system as he had no booking reference. I asked if i could change my room as the room i was allocated to was next to the restaurant 206 and 207 can be quite noisy and right away he swapped my room no problem and i had a nice stay . Thank you.

Room hadn't been cleaned on arrival was given another room was still not great blood on the mattress also 😑 this was the new plus rooms aswell cleanliness is disgusting

We stayed here while working on a charity project in the area. The room was basic, with thread bare carpets and a barely working bathroom, but it was just somewhere to sleep. Nights were very loud with parties in different rooms and banging doors all night. On the first night we found the attached restaurant nice, limited drinks but good food and plenty of it. The second night was very different, my friend witnessed a bar man accused a waiter of not being gay enough to work hard, and will fail as he’s not as camp as him and the manager, this was in front of customers. He then continued to harass us into ordering even though we were waiting for more to join us. We ordered in our time and when the food came out with parts of the meals missing the bar man just said “haven’t got things use mayo”. After that we ate in town and just used the hotel to “sleep”.

Rubbish. Room smelt like smelly socks. Had meal deal. Paid extra £2.99 for sirloin, asked for medium rare, no, med-well done. Shriveled peas. Breakfast-6:30, bacon,sausage, beans and hash brown! That's it. No eggs, black pudding, mushrooms unless I waited till about 7am but was on HGV driving test for 7:30. Nearly £30 for nothing really. Bed was comfortable That's it! Worst place I have ever stayed. 2 out of 10 just about.

Comfortable room good location. Unable to check in at 14.50pm so had to wait in the car for 10 minutes as the restaurant not open till 5 so that wasn't great. Couldn't even get a cup of coffee! Apart from that had a great stay and a lovely breakfast cooked separately to cater for my dietary requirements (coeliac)