Tonbridge hotel

Great stay at Tonbridge Premier nice large clean room , lovely welcome from Lucy on reception she was very helpful. Will definitely recommend.

Not a terrible stay, but definitely not worth the £122 we paid to stay. Convenient location with great parking. Very quiet once in the rooms. Hotel is massively overpriced for a tired building in desperate need of renovation. The rooms were clean but old and tired. Bathroom had black mold and holes in the shower curtain. Due to a lack of communication between the hotel and the pub breakfast was not great as there was not enough staff on, apparently because the hotel had given them the wrong guest list. Continental buffet was not refreshed and stocked enough and all the breakfast orders came out slightly wrong.

Visting relatives for a couple of days so we booked in here once more. We were allocated to Room 107, which was spacious, quiet and good view of trees from window. This Premier inn is one of my favourites -nice view from the landing / stairs and easy travel in to Pembury & Tunbridge Wells. Staff at Reception, very efficient, friendly & helpful

First experiences count for a lot especially when it comes to a hotel. To walk in and find no one at reception, no one answering the buzzer, and no phone number to call is not the best start. When the member of staff did present themselves there was no apology for the wait. Check in was ok but the room itself was very dated, dust on the bathroom floor and half of the lights in the room not working. The beds were ok and the rest of the room was what you would expect from a premier inn. But to pay £110 for one night in October, and to have no one on reception, broken lights and room not properly cleaned doesnt make me want to return.

Friendly welcome on check in. Room temperature easy to control. Bed clean. Rooms need a bit of TLC, someone with a paintbrush has gone in and tried to hide the scuff marks. Plenty of tea and coffee in the rooms. The restaurant next door was useful for breakfast and evening meal. The food is good for the amount you pay. All staff there except for one! They had obviously paid attention to their customers service training and were very attentive and cared that you had an enjoyable meal and experience. Parking free which is an added bonus.