Sittingbourne Kent hotel

Prem plus room was decent, apart from the green and blacks chocolates and still water was not in the room. AWFUL SERVICE in the restaurant. The gentleman serving had no clue about anything. The food was terrible, just reheated packet food with loads of chillies on everything!........breakfast was a shambles. No yoghurts in the pots, no berries or fruit. I asked for porridge said they couldnt find any. Then said we found some and served me a portion that was a baby sized portion. Terrible that the receptionist on the hotel side was also running the breakfast room. Dirty mugs for hot drinks! These premier inns are going downhill rapidly. The meal deals are not worth the money.

Somewhere super clean and very comfortable to stay with an excellent welcome from polite, helpful and friendly staff. Would definitely recommend to anyone.

Now I'm really peed off as just wrote this review&then it disappeared off your system, so here goes again Myself&my Son stayed on the 26th &27th of August, I've never stayed in a room so hot in my life, it was that hot I thought I booked the hotel Swedish Sauna,on the first night after trying to get some sleep even resorting to sleeping on the floor as we thought it might be cooler (of course it wasn't) we ended up going for a long walk at 4am to cool down,when we got back from our walk we told the lady on reception who was so lovely &helped as besr she could brought us another fan &offered us a complimentary breakfast but as we got less than 3 hours sleep we didn't make Breakfast &we were shattered for the wedding, the next night was pretty much the same ,totally dissapointed &angry ,we've all seen your Premier Inn adverts where it highlights the fact you're guaranteed a good night's sleep I mean your logo is someone sleeping on the moon well let me tell you Myself&my Son almost slept under the moon,I would based on our stay recommend Premier Inn to family or friends or anyone else for that matter ,totally engaging, frustrating stay, absolutely Shocking

I stayed for two nights and would never recommend this hotel. My room was exceptionally hot and the room fan placed by the window that barely opened made no difference. Unfortunately, the hotel is also next to a busy railway line and main road, meaning that keeping the window open resulted in significant noise. I therefore barely slept on my first night. There also appeared to be very little provision to help guests cope with the exceptional heat. On the second night, my room was still 28°C despite the outdoor temperature being around 21°C. I would have expected some practical assistance, such as fans, chilled water or ice. The Brewers Fayre experience next door was equally disappointing. I had paid in advance for meal deals after reviewing the advertised menu. On Sunday, the food was very poor, with the starter and main bearing little resemblance to the menu images. The restaurant was tired and tables were sticky. The coleslaw served with my "Cowboy" burger was so unpleasant that I was concerned it had gone off. I recognise that some individual issues may be relatively minor, but collectively they made this a very poor stay.

Terrible. Old and extremely basic. The brewers fair for food is dreadful. Sticky tables , sticky floor freezing cold, very loud and Tlterrible music and the food frozen in the middle. Shocking. Gross clientele too.