Sittingbourne Kent hotel

ta-ratings-img(765 reviews)
  • Next Evolution Style

Close to Sittingbourne town centre, and attractions like the Kent Life museum

Hotel FacilitiesSee all

Free parking

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Family rooms

Close to Sittingbourne town centre, and attractions like the Kent Life museum

  • Next Evolution Style

Parking at Premier Inn Sittingbourne Kent hotel

Our rooms

Standard double

The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace and more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

Restaurant

Brewers Fayre
Breakfast

Reviews for Premier Inn Sittingbourne Kent hotel

1-2 of 765 reviews

"Nothing good to say."
It was a hot weekend, no air conditioning and the shower run hot & cold so was difficult to shower under. Work was being carried out in public areas, so all in all, not very satisfactory & nothing good to say.
"Good all round stay"
Good all round experience the night staff member in particular was superb very friendly and professional in terms of greeting upon arrival and cheerful whenever we returned from visiting friend
"Disappointing Early Departure at Premier Inn Sittingbourne"
My recent overnight stay at the Premier Inn Sittingbourne in early May was unfortunately marred by an unwelcome eagerness to usher guests out. While the room itself was a good size and clean, the overall experience felt rushed and intrusive. I had opted to pay an additional £15 for an earlier check-in, allowing me into the room an hour and a half before the standard time. This seemed to imply a degree of flexibility, yet the following morning told a different story. Despite check-out being at a reasonable midday, I was disturbed twice by housekeeping staff knocking loudly on my door in the early morning. The second instance was particularly disruptive, as they let themselves into the room without waiting for a response. This aggressive approach to turning over rooms so far in advance of the official check-out time created a feeling of being pushed out. It was a far from relaxing experience and left me feeling like the hotel was more concerned with efficiency than guest comfort. For a hotel stay, particularly one where an early check-in was paid for, this kind of pressure to depart is simply unacceptable.
"Spartan seems to be the aim of Premier Inns these days."
The staff were very helpful and friendly, and the room was clean with a comfortable mattress, but oh so spartan! One glass cup per person had to serve as a tea or coffee cup as well as a mouth rinsing vessel. Only one hand towel and one bath towel for a two person booking. No toiletries save soap nailed to the wall of the bathroom. On the plus side, coffee and tea bags were readily available from reception.
"Wow, Wow, Wow. Thank you to the great staff team..."
Not sure where to start, our stay was amazing from start to finish. The receptionist (Christine) was amazing with a big smile on her face from the time we walked through the doors, and her customer service was over and beyond her job description, where she ensured that we was happy and checked in without any disruptions. Even when we could not work the heating in our room, she personally came up and sorted this out. After checking in my sister and I actually spoke about how she was and said, 'it is people like her that are best at welcoming guest, as it starts your break off on a positive note'. We also had the pleasure of meeting a manager (Emma) who was also amazing, and ensured that when we checked out, it was without a hitch, so we was able to catch our train on time (as it was really hard to book a taxi), but she was fantastic and we made it to the train station with time to spare. The room was comfortable, clean and we slept really well. Lovely peaceful relaxing hotel, and we will definitely be back... The next time we will book the breakfast. Thank you so all the staff that we met throughout our time as they all seemed friendly and professional.

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Hotel contact information

Phone: 0333 321 8678