Rochester hotel

ta-ratings-img(1787 reviews)

    Perched on the River Medway in Rochester Medway Valley Leisure Park, two miles from the town centre

    Hotel FacilitiesSee all

    Free parking

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Surrounding area at Premier Inn Rochester

    Parking at Premier Inn Rochester hotel

    Our rooms

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Premier Plus double

    Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace and more.

    Ultimate Wi-Fi

    Coffee machine

    Improved refreshments

    Vanity area

    Air conditioning

    Restaurant

    Thyme Bar & Grill
    Breakfast

    Reviews for Premier Inn Rochester hotel

    1-2 of 1,787 reviews

    "Excellent stay"
    Greated by polite staff who explained the way in which the premier inn works , breakfast and if we needed anything to ask . The room my was spotless except there was only towels for one person this was rectified in the morning when we asked. The breakfast staff were very accommodating and polite . Nothing to fault at all. The complete stay was very good and the staff work the hotel very well . We have stayed in lots of premier inns and I have to say this in a good example as to how they all should be . Well done to the staff
    "Lovely staff"
    Stayed here for two nights and our room was very clean, comfortable and quiet. The bed is one of the best and we slept well here. We stayed for the meal deal too. My husband is gluten intolerant and couldn't find much from the menu to make up a meal but I have to mention Anya who absolutely went out of her way to make sure he got something to eat. It took quite a while to sort out and she was amazing! We found the other staff very friendly too. Highly recommend a stay here. Thank you! 😊
    "great staff"
    room was very clean and comfortable and the staff were exceptional, so friendly and helpful-breakfast was lovely, will definitely return.
    "Enjoyable visit"
    The hotel is a typical Premier Inn. Decent location with a couple places to eat & drink within walking distance. Rooms are comfortable enough with good beds and a decent shower. The thing that makes this Premier Inn stand out from the others is the staff. I've been staying here for the last three months whilst working in the area and each and every member of staff have been lovely. Taking time to ask how my day has been and generally going out of their way to make my stay a little more comfortable. Nothing has been too much trouble and any problems have been solved with a smile.
    "Great location and room. Shocking 'welcome'."
    After several hundred miles driving from Scotland to Kent, we were relieved to arrive for a five night holiday, exhausted. Parking facilities were good. However, second in the queue at 3pm check-in, we were aghast to be "welcomed" by the reception woman barking at us "surname?" No smile or greeting whatsoever. She did the same with the folk in front of us and behind too. The trainee beside her saw my incredulous expression and was obviously embarrassed. The Premier Plus room was as we expected, very comfortable and the location was perfect for our needs. We didn't dine in the restaurant due to obvious staff shortages and poor reviews but loved the excellent Turkish restaurant across the road. We didn't see any staff at the reception in the five days after our arrival, it was permanently vacant. This horrible reception experience vexed me for the whole stay as a smile and manners cost nothing and are so important. The room service ladies were friendly and helpful. I hope to return to Kent sometime, my birthplace, to resume ancestral research but wouldn't risk this Premier Inn again. Shame..

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    Hotel contact information

    Phone: 0333 321 8451