Folkestone (Channel Tunnel) hotel

Steal a glimpse of France from the cliff-top promenade The Leas, five minutes down the road

TripAdvisor Traveller rating:

1,843 reviews

Guest Rating:

4.5

Based on 2,044 surveys

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Cherry Garden Lane, Folkestone, Kent CT19 4AP

Sat Nav Directions: CT19 4AP What 3 Words: ///order.scorched.regarding

Directions: From M20(J13), at 1st roundabout turn right, 2nd roundabout turn right onto Folkestone A20. At traffic lights turn right, the hotel is on the right. Next to the Brickfield Cookhouse and Pub.

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Transport and local information: Channel Tunnel Car Shuttle 2.5 miles
Port Lympne Zoo
Dover Ferry Port 12 miles
Folkestone West Train Station 1 mile

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Hotel Parking: Free on-site parking is available at this hotel.

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1-5 of {{1843 | number:0}} reviews

16 Sep 2020

nickyknackynoo

Rainhill, United Kingdom

Trip Type: Couples

"Do not give them your money!!! HOT ROOM!!! YOU HAVE BEEN WARNED"

We stayed here on the way to the channel tunnel as I imagine alot of people do. The check in and check out was easy and seamless.....that was the best bit! It went downhill from that point. We got to the room quite late....around 10pm I think. You'd think the room may have been a bit cooler than the outside temperature at this time of night....nope! It was a tropical 31degrees C....who needs to travel to a hot country when we have the premier inn folkestone on our doorstep! Walking into the room was like walking into death valley's arid desert like temperatures. WE HAD THE WORST NIGHTS SLEEP WE HAVE EVER HAD.....which is obviously what you want when you're about to drive hundreds of miles through France. Oh, and don't bother thinking that the 'good night's sleep guarantee' means anything 😂😂😂 I'd love to read a review on here where that actually applied, because apparently not being able to sleep due to stewing in your own juices in a cauldron of a room doesn't count 🤷🏻‍♀️At least we could open the window a slither so we could gasp out of that 👌👍 The response from customer service was basically....sorry, but it's your fault for not checking whether we have air conditioning so jog on. Well done premier inn 👍 We should've jogged on straight past your hotel!

16 Sep 2020

ReviewsReviews2013

Lymm, United Kingdom

Trip Type: Couples

"Do not stay here!!! You have been warned!!!"

Wish I'd read the reviews for this place before we booked! Had the same problem as other guests! The room was like a sauna and a good night's sleep was not had - just what you need when you are driving to Southern Spain! Window can only be opened a few inches and the fan in the room only serves to blow hot 🔥 air around. The temperature in the room was in excess of 30 degrees from the minute we entered and the morning we left (digital reader on the wall in the room!). But don't worry you have the "good nights sleep guarantee" which Premier Inn offer .... no you don't! It doesn't cover temperature in the room...you will just be told that you should of booked a place with air con in future and to sling your hook! Take note of this warning. Reviews on here say many people have had the same problem all year around so I presume it was built on a volcano! We would have slept better in our vehicle which we did on 2 occasions after the awful nights sleep we had here.

16 Sep 2020

WEYTEAM

Trip Type:

"CANCELLATION PROMISE"

mis sold cancellation policy. no support during pandemic. unbelievable none existing customer service. we booked two rooms and were told that we could cancel or re book at any time even if we pass the check in date. but when it came to re booking we were told that we have now lost the room as the date has passed. thank you prem inn for your support during a pandemic. never again

15 Sep 2020

Trail723295

Clere-sur-Layon, France

Trip Type: Couples

"I love Premierinns!"

Another great Premierinn, with a super comfy bed and great breakfasts. I use them all the time and would carry on staying there. Folkestone is very well situated for the Channel Tunnel, just 5 mins up the road.

12 Sep 2020

pook966

Long Preston, United Kingdom

Trip Type: Couples

"Lovely comfy room"

Really enjoyed our stay Rooms were spacious & modern Amenities were great Fabulous staff and nothing too much trouble Free parking is a bonus Pub near by and pleasant surroundings Close to beach & folkstone centre

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Hotel description Whether you're en route to France or planning to explore one of England's most historic coastal towns, the Premier Inn Hotel Folkestone Channel Tunnel makes the perfect countryside base for your business or leisure break. Check out the art and literary scene in the Creative Quarter - the home of a thriving festival. Watch military vehicles drive by at the War and Peace Revival held at the Racecourse. Or enjoy a big name show at Leas Cliff Hall. Then when it's time to recharge, try out our tasty restaurant, spacious rooms and extra-comfy beds.

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