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Herne Bay hotel

A 20-minute bus trip brings you to Herne Bay Pier Hit the markets or enjoy classic fish and chips

TripAdvisor Traveller rating:

736 reviews

Guest Rating:

4.5

Based on 958 surveys

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Blacksole Farm, Margate Road, Herne Bay CT6 6LA

Sat Nav Directions: CT6 6LA

Directions: At M2 (J7) keep right onto the A299. Exit the A299 at Broomfield & Beltinge. At the roundabout take the 2nd exit (signposted Altira Business Park). Hotel is located on the left next to Herne Bay Table Table.

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Transport and local information: Whitstable Laser Quest
Herne Bay Beach
Reculver Towers
Kent International Airport (Manston) 10 Miles

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Hotel Parking: Free on-site parking is available at this hotel.

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1-5 of {{736 | number:0}} reviews

10 Jul 2019

Stu151

Wickford, United Kingdom

Trip Type: Couples

"Shambles of a hotel (and that's putting it mildly)"

We spent 2 nights at the Herne Bay PI, at the very start of July, the warmest days to far this year, with temperatures over 30. It was a special occasion. Now let me ask a question :- which of the following defects with a room makes it not fit for purpose (and therefore you have to be given another one). - no air conditioning (with temperatures in the low 30's) - a shower you can't turn off - defective lights in the room Right from check in the air con didn't work, we asked to change the room – “very complicated on our computer system” was the answer, and no other rooms available. So we had to put up with a VERY hot room. What about your money back guarantee we asked - “no longer applies” was the answer. We were offered a free breakfast (wow !!) The next morning the shower jammed on. Meanwhile some of the light didn't work (a minor point in the context of this shambles of an hotel) Different person on reception - “very easy to change room” (it took all of 10 seconds on their computer - if you know what you are doing, which the lady the day before clearly didn't). Do you have free rooms them ? - Well the previous guests had checked out, and the room had been cleaned (at 0830 in the morning – maybe, or maybe not, but there were pigs flying by outside the window !) We've stayed in dozens of PI's all around the country. We've never come across one so badly run, or with such a useless (and unhelpful) receptionist. There is building going on (you are warned on their web site), but the whole place is a tip, that's not building work it's reflective of totally incompetent management and staff.

9 Jul 2019

j0lney

Colchester, United Kingdom

Trip Type: Couples

"Disappointed"

Several problems for a short stay. Room still not cleaned by 2.00p.m. Moved to another room which had an unpleasant smell, then moved back to original room. Door would not lock when we went out. Would not return, next time probably get a B&B.

6 Jul 2019

068man

England, United Kingdom

Trip Type: Family

"Excellent location for us. "

To prevent a long drive to the port this we used as an o/n stay and worked really well. Lovely comfy room. Two kids beds, quiet effective air con minimal building noise disruption which plenty of others moaned about. Very helpful staff on check in check out and in supply of extra tea/coffee etc. Stay in premier inns quite a bit and pretty reliable at a fair price too. Restaurant over the road and a nearby Sainsbury’s for food and drinks is very convenient to what ever suits you. Limited parking so you may have to walk a bit further from a parking slot if, like others who moan about it, that’s important to you.

6 Jul 2019

Disabled333

Trip Type: Couples

"Five star best ever customer service"

The Premier Inn at Herne Bay is the best ever team who welcome guests and deliver a service that combines professionalism with the genuine enjoyment of providing an excellent service. The hotel is comfortable and nothing is too much trouble and all guests are greeted in a friendly manner. Raj on night duty was so helpful and was extra thoughtful to my husband who has a disability and we stayed in an excellent disability accessible room with wet room facilities. Mandy, Poppy, Gary, Simon, Matt (on the bar) and Emma provided a brilliant team in the restaurant. Premier Inn senior management: take note of this brilliant team made up of staff who are making the business you lead successful. Reward this team please!

3 Jul 2019

Malc45

Orpington, United Kingdom

Trip Type: Friends getaway

"be aware"

Before booking be aware that building work on an extension to the hotel is being carried out. we were not told on booking and experienced noise early in the morning parking restricted. Staff very helpful

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Hotel description From the birds on the wing to the seafood on the table, a stay at Premier Inn Hotel Canterbury North / Herne Bay means you're never far away from the delights of the east coast. This part of Kent is steeped in history, and the shopping's not bad either! Do some time travelling as you imagine what it was like being a centurion at Reculver Towers Roman Fort. Or travel the wide open spaces, as you enjoy the pristine unspoilt beaches of Herne Bay and Kent. Come here during the Herne Bay Festival and Carnival to make a great weekend of it, then travel back to the hotel for some lovely food at our Table Table restaurant and a great night's sleep.

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Herne Bay hotel

A 20-minute bus trip brings you to Herne Bay Pier Hit the markets or enjoy classic fish and chips

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