
22 Jul 2026
ChrissieCamper
Lancaster, United Kingdom
"Four nights away"
Great location, its a short walk from the ferry port. It is in the town centre which is ideal.
The staff where very friendly on arrival we were told that our room would be cleaned if requested during our 4 day stay.
The room was okay, the windows don't open at all, which i don't really like as I like fresh air. Instead the room had air conditioning.
The double bed was too singles fitted together, this created a ridge and the mattresses were different heights.
We had booked breakfast, they had a good choice of food. The staff were always helpful attentive.
I'd stay again due to location although I feel our room needed some attention. Afew marks on the paintwork and marks on the bathroom floor.

19 Jul 2026
"Premier Inn normally ultra consistent, not this time"
I stayed at the Premier Inn in Douglas where I have stayed before, and also I stayed at another Premier Inn the following night. One of the selling points of Premier Inn is the consistent standards but the duvet had what looked like a blood mark on it. And the pillows were very flat, as if they had been used for so long that they had been compacted. I arrived late so just got on with it. Another small matter was I got charged an additional £1 when I arrived for which the staff could not explain. The staff were very friendly when this happened and when I arrived, so no reflection on them.

04 Jul 2026
"Excellent service"
Amazing service when checking in!

04 Jul 2026
"Amazing"
Brilliant time spent here! Staff would go out of their way for you, rooms spotless and comfy and the breakfast was superb

22 Jun 2026
"A fantastic time!"
Great location only a short walk from the ferry, with bus, tram and steam train stops (and the Manx museum) all in walking distance.
The team were absolutely brilliant and made us feel extremely welcome. We stayed for 3 nights and can’t wait to return, having had a fantastic time!
Special thanks to Charlotte and John and for taking such good care of us - our little boy was made to feel like royalty and loved every minute (so much so, he kept asking to stop sight seeing so we could go back to the hotel!)
We have fallen in love with the Island and are already planning our next adventure!
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