Douglas (Isle of Man) hotel

ta-ratings-img(387 reviews)
  • Premier Plus rooms

Scenic coastlines, historic landmarks and family attractions – enjoy an island getaway closer to home

Hotel FacilitiesSee all

Chargeable offsite parking

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Parking at Premier Inn Douglas (Isle of Man) hotel

Chargeable off-site parking is available nearby at Chester Street car park (IM1 2PQ), Monday-Friday is £6.80 for 10 hours, Saturday all day parking is £2.70, Sunday all day parking is £2.00 and free on bank holidays. Please note parking is pay and display. Alternative, chargeable off-site parking is available at Shaw's Brow car park (IM1 2EL), payment is charged when leaving the car park, ANPR cameras are in operation. Up to 10 hours are £6.80, over 10 hours is £6.90 - Sunday all day £2.00 - Off-Peak periods between (18:00 - 08:00) are 90p per hour, with a maximum charge of £2.70. Both car park operates 24/7 and are operated by the Douglas Borough Council.

Our rooms

Standard double

A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

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Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

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Restaurant

Thyme Bar & Grill
Breakfast

Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

Reviews for Premier Inn Douglas (Isle of Man) hotel

1-2 of 387 reviews

"Poor!"
Went for 2 nights on business and chose the Premier Inn for a change from my usual Isle of Man hotel and I won't be staying there again! Aside from no parking whatsoever, my room smelled damp and musty and I couldn't open the window to air it. The bathroom extractor fan didn't work, the shower attachment was broken and there was black, mouldy grout all round the shower enclosure and damp on the ceiling. When I reported the broken extractor the (very lovely) lady member of staff said "oh not another one"! My room was also noisy and I had little sleep after 2am. The first night I was woken by noise outside, around 4 am, sounded like loading at the Marks and Spencer opposite. The 2nd night was around 2am and lots of banging that sounded to be coming from inside the hotel. All in all a really disappointing hotel, and the worst Premier Inn I've stayed in. The staff were lovely and friendly (although the waiter in the evening got my dinner order slightly wrong), but that's the only good thing I can say.
"Average"
We had a 4 night stay in September 2025.The hotel was in a great location for us and provided a more than adequate base to explore the island. Our room was satisfactory but the ensuite was badly in need of a makeover- broken shower curtain rail, black mould, etc. As per usual at Premier Inns no room servicing takes place unless requested. We only had one experience of requiring assistance - fresh towels and bin emptying. Sadly this took 4 requests before being actioned . We did not dine in the restaurant. Overall a satisfactory but average stay.
"Not as good as it look on the photos"
The Rooms look nothing like the photos, ours was stale and smelt damp. They was even black mould growing on the skirting board in the bathroom. No opening windows. The staff however were amazing doing an amazing job with only 3 members of staff working from early morning until late at night. Whatever they were paid it wasn’t enough. Georgia the manager was seen to be doing every job in the hotel including lifting very heavy barrels of beer into the bar. Shame on Premier inn for working there staff like work hoses. And a very well done to, Georgia Judy, Thomas, who remained friendly helpful and professional even though they must have been exhausted.
"Very poor food."
We arrived without a booking for a breakfast as a treat for my mum. Very friendly and welcoming staff. Breakfast buffet was cold. We complained so the manager of the restaurant said she’d have our breakfast cooked fresh. All they did was microwave it which ruined it completely. Basically, £30 odd quid wasted. Won’t be going back there again.
"First 2 days, poor"
Staff are great, it's what's makes the stay better. If you do book, do not stay in room 501. The smell in the room is disgusting. I had to endure it for 2 nights due to them being at full capacity. Please check where they are putting you before you agree and that room should be condemned. I was moved on my 3rd night which was,an absolute game changer for my stay.

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Hotel description

Surrounded by beautiful scenery and plenty of things to do for families, escape the hustle and bustle of city life at our Premier Inn Douglas (Isle of Man) hotel. Get a taste of the island's 10, 000-year history with a visit to the nearby Manx Museum, or head over to the Harris Promenade to catch a show at the historic Gaiety Theatre. Explore the local shops and soak up the sea views with a walk around Douglas Harbour, and for families, a fun-filled day out at Onchan Park is a must. After a busy day exploring the Isle of Man, you can relax with a tasty meal back at our in-house Thyme restaurant.

Hotel contact information

Phone: 0330 135 9312

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