Watford Central hotel

We are fans of premier inn hotels and have used many of their hotels across the country, some several times over. Unfortunately on this occasion the stay wasn’t as pleasant. It was a last minute booking and we got the very last room available; ground floor accessible room. I’ll start with the pros: Brilliant location if you want to get the tube into London. Just a short walk away. The staff were all lovely and went out of their way to help, especially over breakfast regarding gluten free options. A complimentary cold bottle of water upon arrival was a thoughtful idea after a hot drive. The rooms don’t have air conditioning (outside temp was 30°c) but the staff had made sure the curtains were drawn and a floor standing fan (although very noisy) was in the room. Unfortunately the rest of our room was not up to scratch. The walls in the bedroom were covered in stains, one of which was a hand print. The walls in the bathroom were dirty and the paint was chipped and peeling. The bathroom door didn’t close completely leaving a gap. The headboard was dusty and had stains on it. The carpet hadn’t been hoovered as we kept finding random peanuts on the floor. The mattress was lumpy in places and all the pillows were hard, not the usual high standard of a premier inn. It’s the first time I haven’t slept well in this chain of hotels. It’s a shame as the location is perfect. I’m hoping this room is a one off and we will consider giving them another chance based on their other hotels which have been brilliant.

The pillows and the mattress are one of the best for price quality i had the best sleep in a long time in a hotel. I recomend will all my heart.

Good size family room, with a king bed and 2 single beds. Perfect for an overnight stay. Staff friendly, easy access to London and surrounding area. The hotel had thought about the hot weather and removed quilts and placed extra sheets in room and a fan

Staying for a concert in Wembley it worked out cheaper to stay here and get the train to the concert. Really friendly staff when checking in and we already booked breakfast which they confirmed. The hotel was really clean it’s just the room temperature was warmer than expected even though we knew there was no air con. The bed was set up with a sheet which made a big difference to sleep. Breakfast was busy but expected but couldn’t fault the options available. I have to say the staff generally were always so nice and friendly where ever we were in the hotel. We will stay here again if we go to any events in Wembley

Good transport links to London. The hotel was clean and car parking was adequate. The room was spacious and the area was quiet and felt safe. There was water available in Reception on the nighttime. The WiFi was very patchy.