Watford Central hotel

I stayed with my two small children to visit friends who live close by to the hotel. Good free parking on site is a bonus. Really warm welcome from the staff. The bedroom set up of small beds was great for the children. Compact room design, but fine for us. We always love staying in Premier Inns because of the comfortable beds and breakfast. However, on this occasion the main double bed mattress was very uncomfortable, with a hard pillow. I'd heard that the newest Premier Inn mattress upgrades are not as comfy, and this was certainly not the usual comfort. Also barely slept due to a very noisy family room above who seemed to be running about all night. Not a fault of the hotel, however rooms are not very soundproof.

Clean and tidy,girls on receptiom emer and zoe very polite,would defo stay again,also great car parking.rooms nice and clean

We had a really good stay recently at Premier inn in Watford. We ate both breakfast and dinner and service and food quality was great for both. All staff really friendly, all rooms really nice

The experience was okay, but the site lacked air conditioning. Alsothe elevator was out of order during our visit, which was inconvenient.

We attended a concert this past weekend, and while the hotel's location was convenient, our stay was far from enjoyable. After checking in online, we expected a smooth process for picking up our key. However, we ended up waiting at reception for 15 to 20 minutes. I understand this delay was due to limited staffing, as the reception staff were also managing the bar and checking on rooms. We were assigned an accessible room, which wasn't a problem for us. However, we were informed that the hotel was fully booked. Unfortunately, the room itself was disappointing; it appeared tired and worn, with stains on the carpet, walls, and light shades. The bathroom floor had black edges with mold, and although we didn’t use the TV, it would have been difficult to watch since it was mounted at an awkward angle. The room is in desperate need of refurbishment to meet even a reasonable standard. Having stayed at many Premier Inns in the past, it's highly unlikely that we will choose to stay at this location again, and we would not recommend it. However, I want to acknowledge one staff member, James. During breakfast, he was on his own, greeting guests, cleaning tables, refilling breakfast items, and answering questions, all while the manager kept asking him to do more instead of being more hands-on himself. The manager simply walked around looking rather untidy in his suit.