
14 Jul 2026
"Taylor and Sarah are amazing"
I had a wonderful stay and wanted to give special recognition to the fantastic staff who made the experience so enjoyable.
The receptionists were exceptional from the moment I arrived. They were welcoming, professional, and incredibly accommodating, always happy to help with any questions or requests. Their friendly attitude made me feel valued throughout my stay.
I’d also like to give a special mention to Taylor and Sarah from the bar. They were both outstanding, attentive, and genuinely friendly. They went above and beyond to make sure everything was perfect, creating a relaxed and welcoming atmosphere every time I visited. Their excellent customer service and positive personalities really stood out and made my stay even more memorable.
Thank you to the whole team for such a great experience. I wouldn’t hesitate to stay here again and highly recommend this hotel to anyone looking for excellent service and genuinely caring staff.

10 Jul 2026
Ginevra S
London, United Kingdom
"A Warm and Welcoming Experience"
The staff, especially Lisa, made me feel incredibly welcome and went above and beyond to make me feel at home.

30 Jun 2026
"Phenomenal service on a busy night"
Room was ok, location was what I needed, but the service from Sarah, Lexi, and Taylor was absolutely first class. It was a particularly busy night with the football on and a huge number of people in the restaurant, but they handled it all incredibly well. Can't fault them at all. They made what could easily have been a terrible evening into a great one. The three of them are absolute credits to the company. Thank you

07 Jun 2026
ChrisLeami
Kingston-upon-Hull, United Kingdom
"An experience."
Went here with family, rooms ok, staff hardworking, looks scruffy from the outside, bar and restaurant a complete joke, bar red hot no air conditioning working, morning breakfast was more like fawlty towers, booked a table for 9 am no table had to wait, breakfast was the same no food had to wait, they were brining it out willy nilly, sausages would come out the 5 mins later bacon would arrive and so on, the hotel is totally understaffed but the staff they have were great.

03 Jun 2026
"Top marks"
Great atmosphere around the reception and bar. Staff made us feel so welcome.
Lianne, Lisa and Sarah in particular looked after us through the week great staff 👌
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