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Stevenage Central hotel

New rooms

In a quiet setting near Knebworth House with direct links to London, Hertford and Welwyn Garden City

TripAdvisor Traveller rating:

777 reviews

Certificate of Excellence

Guest Rating:

4.5

Based on 1,181 surveys

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Six Hills Way, Horizon Technology Park, Stevenage SG1 2DD

Sat Nav Directions: SG1 2DA

Directions: Exit the A1M J7 following signposts for Stevenage. Turn left onto Gunnels Wood Road. Do not use the underpass. At the next roundabout turn left. The hotel is in Horizon Technology Park on the left. SATNAV postcode: SG1 2DA

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Transport and local information: Luton International Airport 15 miles
Knebworth House Historic Site
Stevenage Train Station 0.25 mile
Luton Airport 15 miles

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Hotel Parking: Free on-site parking is available at this hotel.

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1-5 of {{777 | number:0}} reviews

9 Feb 2019

Ullrich9972

Trim, Ireland

Trip Type: Business

"Very comfortable and clean"

Friendly staff, clean and comfortable rooms, great variety of breakfast. Location is suitable for those with a car as a long and not so nice walk into the old town but having a restaurant at hotel makes up for this.

6 Feb 2019

Brian O

Trip Type: Business

"Hotel OK but the food is atrocious"

Don’t eat here the standard and quality of food served to the customer is atrocious Not enough staff, always in a rush unless you get into the restaurant at 6.30 in the mornings. Staff don’t have the first idea how to present food to the customer Whitbread who own Premier Inn would appear to have the first consideration in their minds of PROFIT FIRST THE PAYING CUSTOMER COMES LAST It would help if they employed enough well trained professional staff and not the first person who applies for the job. I asked for a jug of water with my meal, was told that they did not have any jugs...it’s a HOTEL WITH A RESTAURANT and they don’t have any jugs to hold water are they having a laugh?? If you are like me a vegetarian you will find that the selection of foodstuffs to eat is extremely limited, don’t Whitbread realise two facts one, there is over eight million vegetarians and second what about inclusivity, the menu needs to reflect this but I won’t hold my breath.

31 Jan 2019

allertonlad

Northallerton, United Kingdom

Trip Type: Business

"Nice hotel"

Enjoyable stay at the Premier Inn, Stevenage. Large, clean room, large screen TV, powerful shower over bath, large comfortable bed. Ample free parking, friendly and helpful staff. Found the bar area to be rather cold, perhaps it was just where I was sat. Breakfast was good, cooked to order, which I much prefer over the usual buffet variety. Not a great deal in the immediate area, the hotel is about a mile from the town centre, around a 15 minute walk.

21 Jan 2019

Dreamer743773

Trip Type: Business

"Very efficient, knowledgeable staff."

Close to train station therefore easy access into London. Ample parking. Staff efficient and knowledgeable about the area. Easy to find, just off the A1. Did not have breakfast although usually very good. Evening food was satisfactory.

20 Jan 2019

Annime

Swansea, UK

Trip Type: Couples

"Overall a good Premier Inn"

We are frequent users of Premier Inns and in general find that the standard throughout is generally good. Stevenage Central was one of the cheaper ones we have stayed in at £24 a night saver rate although that no doubt reflects that is was the middle of January and the hotel was very quiet. It was pleasing to be greeted by a receptionist rather than a machine to check in. The very efficient receptionist had also recognised that we were staying for two nights albeit I made seperate bookings and she had already amended the booking prior to arrival to ensure we didn't need to change rooms so excellent service there. Stevenage Central is very close to the town yet also slightly on the outskirts of it so it benefits from a free car park which is always a good point. It is set right next to the A1 and there are numerous planes flying low over the hotel en route to landing at Luton but to be fair with the windows closed we did not hear any noise at all. However, if you are not familiar with Stevenage (as we weren't) to get to the town you do need to negotiate very busy roads. There is a plethora of concrete underground walkways so that you avoid the traffic but if I am honest I would not want to walk them alone at night! From the exterior this looks like quite an old Premier Inn but inside it has had the makeover that most Premier Inns have had recently and had up to date decor and of course a nice wide screen TV on the wall so the quality of the rooms was fine. However, I think Premier Inn are cutting costs in certain ways as the pillows they now have were apalling. This is not just this PI but others we have stayed at recently. There used to be a choice of a soft and hard pillow in the room......now there are just cheap ones. In desperation we had to use our coats to make the pillows higher in order to have a comfortable sleeping position. This does in my view really let the Premier Inn down and I will have to remember to take an additional pillow from home with me in future as it really did lead to an uncomfortable sleep. There were no pillow protectors so I suspect they have decided to buy cheap and get rid when the pillows have served their purpose. Other areas I feel the Premier Inn have cut back on is the staff in the restaurant. Again, not just this one but others we have stayed at recently lack the staff in the restaurant to give a good service. Both breakfast and evening meal considerably add to the cost of a Premier Inn regardless of how much you have paid for a room and I feel this is where they do really fall down. At least one member of staff is juggling reception and helping out in the reception. At Stevenage Central the restaurant was OK but you need to bear in mind it was also very quiet. Our order was taken promptly and the food was of a decent standard, we had however booked the "Meal Deal" and added a few extras such as a bottle of wine and additional drinks on which we needed to pay for. At this point all the staff seemed to have disappeared including from behind the bar and we waited 30 minutes before someone appeared so we could ask for the bill to pay what we owed........and when the bill arrived it was for the full meal and hadn't taken into account it was a meal deal and we just needed to pay for the extras. This was easily sorted out but then when we had the bill everyone disappeared again and we waited ages until someone turned up for us to settle up. By this time I was feeling a little frustrated as it took something away from the overall experience which was initially good. My feeling of late with Premier Inn is that if you get a good saver deal then it is good value for money but if you pay the premium prices which can often go to over £100 plus due to location and maybe events happening nearby then maybe it is worth looking at other alternatives. A Premier Inn Breakfast is now nearly £10 per person and although it is fair to say there is plenty of choice and you can eat as much as you like, the average person will not eat enough to warrant paying nearly £10 for the priviledge. So overall I will give this Premier inn 4 stars. It was a good location and a good deal with the saver rate so hard to fault it based on what we paid but the Premier Inn do need to address the poor quality pillows and make sure that the restaurant is staffed enough to ensure their guests get the best possible experience ......not just this one but all of them.

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Hotel description Stay connected with Premier Inn Hotel Stevenage Central. In a quiet industrial area with excellent nearby transport links, you'll be well placed to zip off to business and leisure destinations in central London, as well as nearby Hertford and Welwyn Garden City. Watch a film or try your hand at bowling at Stevenage Leisure Park. Escape to the country with a trip to Fairlands Valley Park. Picnic on the lawn or catch a world-class concert at Knebworth House. Then unwind with a tasty meal in our restaurant and a great night's sleep in your extra-comfy Hypnos bed and new, modern rooms.

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0871 527 9034

Stevenage Central hotel

In a quiet setting near Knebworth House with direct links to London, Hertford and Welwyn Garden City

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