St. Albans/Bricket Wood hotel

Staff very courteous and helpful which is what we have come to expect with Premier Inn. Although website states no air-conditioning I think it is about time that Premier Inn upgraded this hotel to have air-conditioning in all rooms it is unfortunate that we had to stay during the hottest period in May for 40 odd years and trying to sleep was almost impossible because of the heat inside the room. Fans had been supplied and blackout curtains had been drawn to reduce the heat from outside but very ineffectual.

St Albans/Bricket Wood Hotel, staff friendly, room clean and quiet (could not hear road traffic). Could do with a bigger carport. Shame they are closing Beefeater, as it was a great menu, lovely staff and excellent service.

Very nice, quiet place, friendly staff, and clean rooms, near awesome places to walk along the river. Highly recommended.

We were fortunate enough to enjoy the amazing hospitality of Natalya and her Team during April of 2026. As a group visiting the Premier Inn (Bricket Wood/St Albans) for a family function, it made sense to stop over close by to the event. The Premier Inn at Bricket Wood was an obvious choice in terms of location. Our expectations were low, especially as we were only spending one night at the hotel. However, thanks to Natalya and her colleagues we enjoyed a 5 Star experience! Check in was swift and efficient, which is exactly what any traveller who has been driving all day needs. We were quickly in our rooms which were immaculately clean, well presented and very functional. After a short rest we were ready to go out and passed by Reception where Natalya wished us, a very genuine, pleasant time at our event. We requested extra towels on the way out and these were provided instantly. We arrived back quite late and then enjoyed a very peaceful night's sleep. Morning came round far too quickly and we all enjoyed the outstanding Premier Inn breakfast (separate review left for the restaurant). The time to check out came far too quickly and, once again, thanks to Natalya the process was seamless. In addition to the amazing service, this Premier Inn is in a stunningly beautiful location close to a Water Mill. In summary, as Premier Inns go, the Bricket Wood location is the best I've ever experienced. I have no doubt at all that reason behind my/our perfect visit was down to Natalya and her Team. I would recommend a stay at the Premier Inn and I know we will be back soon to enjoy the location as well as the World Class hospitality.

Staff were great, parking was good and the hotel was clean. Bed was absolutely knackered. Old tired mattress and creaky frame plus my room was next to a very noisy stairwell.