Kings Langley hotel

Our room wasn't clean, there were sick or some sort of awful looking liquid all down the side of the wall and skirting board beside the bed. We paid over £90 for a one night stay and all we could hear all night were the fans outside. They go off around 5.30am - they're super loud so if you actually want to sleep here, you'd have to close the window and suffocate. We had the worst night sleep with such a busy day after so wasn't pleased at all. Parking is horrendous we were lucky to find a spot to park after driving round 3 times. The carpets are really worn and feel dirty, it's very tired and has a fusty smell throughout the whole building including the room. Will not be returning. Gutted as we paid nearly £90 for our room and over £80 for my family's rooms, we didn't get our money's worth at all. The only good thing about this hotel is the breakfast. Worst nights sleep ever. This place will be taking in thousands too as loads stay here for harry potter tour, like ourselves. Yet they haven't updated anything there. Carpets are disgusting, stains up the walls, loud fans outside keeping you up all night, no air con yet the prices reflect a higher expectation. Disgusted.

Mark was an absolutely superb host making sure the vegetarians in our group were catered for. Professional and helpful to the 8th degree and a total credit to the company. Hotel was spotless , room and bed were beautifully comfortable. The only observation was a slight musty smell in the corridors, maybe time to deep clean the carpets? Breakfast buffet was absolutely delicious, went back for more! Thanks to all the staff. We'll definitely be back.

Only had a short stay of 2 nights, the room was clean, bed was comfortable, staff were pleasant, unfortunately heard the room above (creaking floorboards). On the upside we would like to mention Hasna and the other lady (whose name we didn't get) who looked after the breakfast shift. We have always had good breakfasts at Premier Inns, but my husband and I feel it's the staff that make it enjoyable and these 2 ladies did that.

Parkinson and Ivers Family, we stayed one night before going to Harry Potter tour. Excellent location just down road for Harry Potter. Staff friendly and informative about everything. Very welcoming. Excellent sleep just like adverts and good cooked breakfast. Made our weekend. Thank you to all staff.

Lovely friendly check in team and breakfast team had everything we needed and great location for the HP Studios tour - free car parking also a nice bonus