Kings Langley hotel

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In a tranquil setting just a short owl's flight from the Harry Potter tour at Warner Bros Studios

Guest Rating:

4.5

Based on 1,233 surveys

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37 Hempstead Road, Kings Langley, Hertfordshire WD4 8BR

Sat Nav Directions: WD4 8BR

Directions: Situated 1 mile from the M25(J20) on the A4251 after the town in Kings Langley. Next to The Young Pretender

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Transport and local information: London Luton Airport 17 miles
Warner Bros. Studio Tour 3 miles
Whipsnade Zoo 13 miles
Kings Langley Train Station 1 mile

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Hotel Parking: Free on-site parking is available at this hotel.

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1-5 of {{976 | number:0}} reviews

14 Aug 2018

HotelReviewsToday

Trip Type: Couples

"Hot As Hell, Unkempt And Yet Another Very Disappointing Stay At Premier Inn Kings Langley!"

We are just back from another very disappointing stay at the Premier Inn Kings Langley. We gave it another chance and now deeply regret it. 1/ Dirty, unkempt grounds and hotel entrance, just like last year. Totally unacceptable. The view from our room illustrates this problem perfectly. It's clear no-one cares about the outside of the property or how it looks. 2/ UNBEARABLY HOT rooms. Hard to believe they did not put aircon in when they "renovated". Putting fans in the rooms is just not good enough, as they just blow around hot air! This resulted in several sleepless nights. Even the manager states in his letter placed in our room, that the rooms get VERY HOT during hot weather! If they KNOW that, why don't they do something about it? They are running a HOTEL and not a shelter. As the manager points out in his letter - a fan, no duvet, a bit of ice water and keeping the curtains closed might not be enough! Damn right, it's not enough! The heat was UNBEARABLE for so many days and sleep deprived nights! 3/ Continuous background noise coming from bathroom wall, when with lights off. Disturbed sleep. Room next door is worse! 4/ One member of staff entered our room twice, even with Do Not Disturb notice on. He clearly has no idea what the Do Not Disturb sign means. My wife was very upset about this. When I opened the door and showed the Do Not Disturb door hanger notice to the member of staff, he just pointed at four adjacent hotel doors and ran down the corridor, without saying a word. 5/ Bathroom tap makes loud squealing noise when turned on. This was particularly concerning when we wanted to shower/bathe at night, concerned over disturbing other guests. 6/ FILTHY mattress cover with large red stain on it......next to where my pillows were. Horrible! 7/ Dirty mattress with several stains on it! This was replaced by the manager, but it should not be like that in the first place. 8/ Other irritants such as a socket not fitting properly, bathroom door not closing properly. Clearly no-one checked this room properly after "renovation". 9/ DIRTY, dusty fan in room. 10/ Appalling WiFi. So slow it was unusable. 0.76 and 0.46 mbps download/upload. Could not be any worse! All in all another very disappointing stay at the Premier Inn Kings Langley. The rooms could not be any more basic if they tried, but at least they should be CLEAN. The unkempt and dirty grounds and front entrance are also inexcusable, even for a budget hotel. After last year's debacle of a stay, we had expected much more, in particular as the hotel was supposedly under new management. The only difference was that last year they were renovating whilst we stayed and this year they weren't. Otherwise everything else was the same. Very disappointing. Only one positive note....both Zoe and Cara in Housekeeping were very friendly and helpful! I know that not all PI's are like this, as we have stayed in others, but someone needs to take a long hard look at this hotel and sort it out! It has a good location, great potential and just needs some standards and attention to DETAIL. It needs effective management. There is no excuse for many of the issues we encountered. Hygiene and cleanliness are MINIMUM requirements in any hotel. I also fail to understand why it is that Premier Inn Kings Langley cannot CLEAN UP the grounds and the front entrance! First impressions count. So all in all, we are relieved to be back home after yet another very disappointing stay at the Premier Inn, Kings Langley.

7 Aug 2018

Michael R

Trip Type: Family

"Really clean hotel 2 mins max from J11, M40"

The room was rather expensive but was excellent with a superb bathroom and a very comfy bed! We chose Continental Breakfast. The room while small was very well laid out and the food choices were very good. The Full English selection was amazing too! Very tempting. My wife's Cappuccino was very frothy - not easy in most places! The breakfast room staff were very pleasant and helpful.

6 Aug 2018

jamescuthbertson2018

Reading, United Kingdom

Trip Type: Family

"One night stay on one of the warmest nights of the year."

I was not looking forward to sleeping with no air conditioning on an exceptionally warm night but with the fan supplied and the window open I had a very good nights sleep indeed.The staff were very helpful and friendly.

5 Aug 2018

Timbot2

Trip Type: Family

"Like living on the surface of the sun"

We arrived late afternoon on a hot day. The staff had made their best efforts to keep the rooms cool by opening windows and closing curtains. A large floor standing fan had also been placed in the room. Unfortunately we hadn't thought to check if the room had air conditioning (this hotel doesn't). To be fair, on the Premier Inn website if you click the "important information about this hotel" button it does state there is no air conditioning. However it doesn't mention that the window only opens about two inches which means that there is vitrually no ventilation in the room what so ever. Even in the middle of the night when it had dropped to around 17 degrees our room was still like a thermo nuclear reactor core. For that reason I wouldn't stay here again, nor would I recommend anyone else does unless it is the middle of winter or you want to wrap yourself in cling film and crash off 2 stone. The shower head in the room (203) was also broken meaning it was like standing under a tap rather than a shower and the bath wouldn't drain fast enough so by the end of my shower the water level was half way up my shin. When the bath finally drained it then back fed at the last minute and threw up a load of hair and all sorts into the bottom of the bath. Good bits- the staff were extremely good, both on the front desk and in the breakfast room. The bedroom was spotless and the breakfast was the best Premier Inn breakfast I've had to date. This is what has saved a 1 star review. Next time I will look at the Holiday Inn Express a mile down the road. By the time breakfast is included is it about £20 more per night but to me that is worth it as it has air conditioning and I may actually get some sleep!

31 Jul 2018

jkshearer2018

Greater London, United Kingdom

Trip Type: Couples

"Missing Facilities"

This particular Premier Inn had no good sized bed in the room or air conditioning in two stifling days in July. A child's bed was added to the room which had not been requested and there was no refrigerator. The chilled water machine in reception was dry at 1.00 pm.

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Hotel description Mix country charm with movie magic at Premier Inn Hotel Kings Langley. In a peaceful rural spot, you're just a short broomstick ride from all the excitement of Warner Brothers Studios and the Harry Potter tour. And if you're here to work, we're close to key business locations like Imagination Technology, too. Take a trip to Hogwarts on the Harry Potter studio tour. Let out your wild side at Whipsnade Zoo. Enjoy an afternoon's stroll around the ruins of Berkhamsted Castle. Then come back to a tasty meal at the restaurant next door and an enchanting night's sleep in your super-comfy kingsize Hypnos bed.

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0871 527 8568

Kings Langley hotel

In a tranquil setting just a short owl's flight from the Harry Potter tour at Warner Bros Studios

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Kings Langley hotel

In a tranquil setting just a short owl's flight from the Harry Potter tour at Warner Bros Studios

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