Hemel Hempstead Central hotel

Excellent value for money as cheaper than other hotels in the area. Stayed a Thursday and Friday night and the hotel was lovely and quiet on both nights. Room had aircon and beds were comfy for all of us (we had a family room). Room and bathroom were lovely and clean. Shame there’s no fridge for storing drinks/milk in but that’s the only downside! Great location for arriving by car and only a short bus journey from train station into London. We would definitely stay here again. Staff were lovely and friendly too! Thank you 😊

We booked a last minute break for 1 night so we could go a nearby zoo the next day. Staff were lovely on check in. We had a premier plus room which was very roomy and comfortable - it had WiFi and air con. Bonus of a mini fridge with water and a little treat of green & blacks chocolates of the tea tray. Parking was easy and £4 for 24 hours. Great location if you wanted to explore the shops just next to it.

Rooms are poor. Fifth floor is the worst … water pressure is so poor you can’t really wash or take a shower and the rooms on that floor are really warm. It’s like there’s no AC

We have stayed at this hotel several times in the past while visiting relatives who live in Hemel Hempstead and have always found it to be very good. This time I would have to rate it as excellent. Our room on the second floor had obviously recently been refurbished and was absolutely lovely. Very clean, nice clean bed linen and the bed was extremely comfortable too. The bathroom was excellent, with a very large beautiful shower, new sink and toilet and a choice of lighting too. Considering the hotel is situated in the town centre we have never had any problem with noise from either outside or inside. We were pleased to find that the old door entry system for the lifts and rooms where you had to insert your key card which hardly ever worked properly has now been replaced with a card scanning system which worked so much easier and simpler. We always have the continental breakfast and it is really good value with a nice choice too. The staff at the hotel are always friendly, welcoming and polite and this time was no exception. We must also give a special mention to Irene who is a lovely person. On checking out, my wife had mislaid her sunglasses and even though we had already checked out and handed in our key cards Irene gave us a card to go back to the room with to check if they had been left there which they hadn't. We left the hotel and spent some time at our relatives where I received a phone call from Irene to say that a guest had handed them in and they were being safely kept at reception. We were able to return to the hotel later to pick them up before we headed off on our journey home. Thank you so much Irene. You are an absolute star to have taken the time to do this and you are a credit to Premier Inn. We will have no hesitation in recommending this hotel and look forward to our next stay there soon.

I stayed for a business trip and the room had been booked for the wrong date. The lady behind reception (light brown hair in a short bob) was so helpful and amended the booking. The same lady went out of her way to direct me to get some printing done. The room and facilities were as per Premier Inn standards, but the staff are great