Hatfield hotel

A nice quiet hotel, the ongoing works did not affect our stay maybe because it was a weekend. Staff friendly Restaurant very good, apart from overcooked bacon seems to be the norm in premier inns. But as it was supposedly cooked to order had high hopes. But alas was the most overcooked I have been given. I did however ask for some fresh which was how it was supposed to have been. Stacey was apologetic and sorted it.

I usually stay here due to my business trips. The staff is very friendly and always welcome you with a big smile especially sabreen and Monika. Definitely recommended.

I was very disappointed with my experience. You expect a certain standard from a premier inn, and it did not deliver. The shower was extremely grimy, the floor was covered in fluff and dirt, and there were crushed mentos on the floor. There were also lots of spiders and flies. The window was very foggy, and we were woken up very early in the morning by a digger driving right past it. All i could hear all night was loud coughing, so I barely slept. The plug hole was also full of hair (before we even had a shower) and the bath mat was soaking wet. The water pressure on both the sink and shower was pathetic, and the lack of plug sockets was abysmal. Not even worst of all, there were crumbs in my bed (which had minimal sheets - I was freezing all night) and the room absolutely stank of sweat and must the moment we stepped in. I do not exaggerate when I say the air was so thick I could barely breathe and it made me feel sick. We had dinner in the restaurant, and there was a huge dead fly in my sister’s bolognese. Absolutely disgusting. I don’t know whether they just forgot to clean our room and chucked flies in the pasta, but it was a highly uncomfortable experience. Worst part was dropping my hairbrush down the side of the bed and having to put my fingers into the fluff and grime. Not planning on returning.

Quiet,... bar early morning bin men, comfy bed, good quality linen .Room spacious and clean. The current build did not effect stay.

Good location Poor atmosphere Unhelpful and rude manager The social restaurant with unlimited breakfast thats limited to a few items. As the chef is not making lots of food due to the hotel being empty Disabled spaces taken up by works vans at night and then in the morning they are gone.......