Ross-On-Wye hotel

This hotel had the feel.of being refurbished in a good way very clean and well run, with super friendly staff the only downside was the restaurant which was called the social I think premier inn have missed a trick the policy off closing the pubs which were always next door replacing them with what felt like a workplace canteen doesn't work. The food on the Thursday wasn't that great but the chef on the Friday was excellent thank you overall an excellent stay. I would stay again and sure I will.

I have never known a friendlier place to stay in my 66 years of life. So accommodating and lovely. The staff shared reception bar and waitering very professional.

We stayed in the Ross on Wye hotel, staff great, especially the chef, nothing was too much trouble, bed comfy, very clean which is important. Would of had 5 stars but floor boards all over were so creaky, need to sort this out really. But yeh great stay apart from that.

Clean room and very comfortable bed Was only a night's stay but very reasonably priced for the night Paid extra for breakfast - good variety available Had issues with card machine when we arrived so they asked that I came back later to pay which was no bother.

I was booked in for 3 nights but unfortunately had to leave after only one. Just be careful if you stay here as I have just been stung with a £25 parking fine. I was NOT asked by the receptionist when I arrived if I had a vehicle or not & therefore did not register my car with reception, which apparently is what you are supposed to do. I did not know you had to do this as obviously if I had been asked by the receptionist I would have just given her my car model & registration plate number. I have therefore just received a parking fine from Horizon Parking for parking on there site illegally, even though I was a legitimate paying hotel customer! Just be aware that you MUST register your car with reception or you will be charged for parking there illegally. Maybe they should train their staff to ask people?