Southampton City Centre (West Quay) hotel

ta-ratings-img(3538 reviews)
  • Premier Plus rooms
  • Next Evolution Style

In the heart of the city, close to the Port of Southampton and the River Test.

Hotel FacilitiesSee all

Chargeable offsite parking

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Parking at Premier Inn Southampton City Centre (West Quay) hotel

Our rooms

Standard double

The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, improved connectivity, mood lighting and more.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace and more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

Restaurant

The Social
The Social

Reviews for Premier Inn Southampton City Centre (West Quay) hotel

1-2 of 3,538 reviews

"Lovely stay with family"
Perfect location and perfect stay! We stayed pre -cruise with my family and all I can say is WOW! From the minute you walk in everything looks so modern and clean. Yes - parking charges are now £15.00 for multi-storey car park but it isn't hotels fault and being in a heart of city centre what else can you expect?! This didn't bother us at all. All team that we spoke to were friendly and really professional so I would fully recommend this hotel to anyone! We surely be back next year.
"Fabulous Experience"
Stayed overnight before joining our cruise. Room very clean & comfortable. We purchased the meal deal to make life easier. Was served by Elle....what a complete & utter star she was!! Very friendly, brilliant rapport and just a bubbly character. Could not have asked for any better. Beautiful young lady. Upon Breakfast we were looked after by "Elles mum" who was just as attentive, we can see where Elles Character comes from. Thank you very much ladies for looking after us and making our stay that little bit brighter & enjoyable. ❤️
"High parking charges"
Parking charges are to high at £15 per night it makes it expensive for us to stay 4 nights at £60, by reading some of the reviews the parking only a few weeks ago was only £7 and double..The room was nice and a fresh feel but the work noise was horrible are on holiday and didn’t expect to hear the work at 7.40am 😡 I didn’t think we will be staying here again.
"Disappointing"
Money grubbing. Terrible room. Out of the way location. The lobby is like a third rate bus station. BUT the staff are generally friendly and nice. They charge a hefty amount to check in even a few minutes early (and most people are coming off cruises around 9AM). Everything is "extra", and not cheap. They tried to give 1 towel for 2 people - the room attendant said that most people don't realize this until checkout time and then they just don't bother to shower. And it went downhill from there.
"Great hotel"
We love this hotel. Staff location and facilities perfect for what we need. Updated bar restaurant area is lovely Rooms clean and comfortable and very thing you need for a short stay

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Southampton City Centre (West Quay) FAQs

Hotel contact information

Phone: 0333 321 9233