Southampton (Eastleigh) hotel

We have stayed here before and always get a warm welcome. Pat always goes out of her way to help. We're back next month and know that our stay will be always be a good one

This hotel has just recently been refurbished, the rooms are very spacious, clean, and equipped. Great experience at the hotel here. The hotel team and restaurant staff are very friendly and accommodating. We couldn't ask for more, exceptional service at Premier Inn Southampton Eastleigh.

We arrived at about 5pm to stay one night before joining a cruise. On arrival we asked to book to eat in the restaurant but were told the earliest they could do was 8pm. This was later than we wanted but we accepted it. We didn’t try to book for breakfast as the people before us were only offered 10am which was too late for us. We had a Premier Plus room which was on the top floor and really nice. At 8pm we went to the restaurant only to be told the cooking facilities had broken and they could not serve any food. We asked about other options nearby and we told the only place within walking distance is an Indian restaurant. Not fancying that and not wanting to take the car out of the nearly full car park we ordered a pizza delivery. The manager found us as we were going back to the room and apologised about the kitchen situation. She offered us a complimentary breakfast to compensate which we accepted, and now we could go at a time of our choosing. The breakfast was about average for a hotel. The ‘hot’ food which was served from the kitchen rather than buffet style was a mixture of warm and lukewarm food. When we left getting back to the M3 which is next to the hotel seemed convoluted and took ages due to the traffic lights. Maybe there is a better way, we were just following the satnav. Overall nice room, restaurant lets it down.

Easy access from motorway to hotel,rooms quiet,premier plus room worth the extra,shower a bit weak,dinner and breakfast great,parking was ample

Great overnight stay to break the journey to a car show at Beaulieu. Lovely comfortable, clean room, great hot water for a deep soak in the bath. Booked the dinner and breakfast meal deal, which was great value for money, and good service. Ideally located, with really friendly and helpful staff. Nothing to fault at all.