Lymington (New Forest, Hordle) hotel

After reading some of the reviews we nearly cancelled! So very pleased we did nt. Room was clean and tidy, up to the same standard as other premier inns, Staff, were all friendly and helpful. Which always helps make any stay good. Breakfast cooked to order, which took slightly longer, but worth waiting for. Nice quiet setting. Its easy to see in its early days the building its self would have offered charm, and is full of charactor it is very sad to see it looking neglected. We understand it is going to be renovated . Either way we would definitely return to it happily, its easy reach of Lymington Ferry, and lots of other places around the new forest..

Room was clean and tidy. Mia and Oliver were friendly and a good selection of drinks.

We stayed here overnight before catching the ferry from Lymington to the Isle of Wight for a short break. It was only a 15 min drive to the ferry terminal so very well located. The building doesn't look much from the outside but it had Premier Plus rooms and they are exactly as you would expect them to be. It's why we continue to stay at Premier Inns - you know exactly what you are going to get. Our only issue was the the aircon in our room didn't work. We didn't think we would need it so we didn't test it when we arrived but when we tried to turn it on in the middle of night it didn't work. By then it was too late to do anything about it. The breakfast was amazing. Cooked to order and much better than the 4* hotel we stayed at on the Isle of Wight.

I had read reviews that the outside of the hotel was tatty but I side was ok. As we arrived, I thought we'd got the wrong place as it looked like a derelict building! So tatty from the front and window frames had paint peeling off. The girl on reception wasn't very welcoming at all. The room smelt musty and the bathroom smelt of stale urine! The only good thing about the room was the bed as it was very comfy. The shower was dribbly. Breakfast was awful. The continental breakfast especially poor...hardly any pastries out, fermented fruit salad. We nearly cancelled on the last morning. The advert ' you know what you're getting with a premier Inn ' is a bit of a joke really!!! We've stayed at many, and this was by far the worst!

We stayed here ready to catch an early ferry, therefore checked that breakfast was 6.30am. However on arriving at 6.27 it wasn't really ready. No serving spoons for cereals, yoghurt, fruit. No fresh fruit ( bananas, apples, oranges). No paper napkins. No croissants or pain au chocolat. No tongs for bread or crumpets. When we left at 6.50 am none of the above had arrived ! Our room was clean and we had the usual premier plus extras but there was growing mould in our bathroom and our bed squeaked every time we moved. The bar was grim, as were the toilets and the outside of the building looked derelict. The gentleman on reception was super, really helpful but I feel sorry for him working in such a depressing place