
24 Jun 2026
Alan M
Swindon, United Kingdom
"A wonderful stay"
The location is lovely on the edge of the New Forest. The hotel quiet and usual comfort of Premier Inn.
The staff are very friendly and welcoming, even helping with carrying suitcases to room! A special mention for Mia who went above and beyond, during stay.
A wonderful stay, and can definitely recommend.

23 Jun 2026
Greg187048
Derby, United Kingdom
"Lovely hotel, great staff."
Nice hotel, lovely clean comfortable room. Staff were great, very friendly. Nice breakfast. Perfect location for ferry terminal.
The front of the hotel used to be a pub, which is currently being renovated so it doesn't look great, however, don't let this put you off.

23 Jun 2026
"The worst place i have ever stayed"
This premier inn is in a terrible state of repair. First impression from the road was awful - a down at heal derelict frontage with unattractive grubby outdoor seating on broken pavers. Similarly the accessible room was in a very poor state: stained grouting and rust in the bathroom. A door splashed with paint. Dented walls. Poorly repaired holes. Scuffed woodwork. The list goes on. I raised these issues with the manager who said she had no dedicated maintenance staff and any repairs/ maintenance had to be undertaken by the small existing staff team. I think this premier inn should be closed down to allow urgent major renovation to take place. Barely fit for purpose . Premier Inn should be ashamed of this carbuncle.

16 Jun 2026
"Good hotel, don’t be put off by the outside view from the road."
From the outside the hotel looked quite run-down. However inside the hotel the decor was a lot better but perhaps still in need of some TLC. The staff were extremely helpful and check-in was quick and easy. Plenty of parking space too. Our room was comfortable and clean and we had a very good night’s sleep. Breakfast was excellent and as we expected at a Premier Inn.

08 Jun 2026
"Wake up Premier Inns"
For Premier Inns arriving here is a bit of a shock!! It looks and gives the impression of being very run down and in need of a make over. However the service was brilliant Matthews’s greeting set the standard for everyone we met excellent. Our room was first class we could not fault it. We had a meal or a mile down the road at The Old Mill. Breakfast in the “closed” on site pub was exceptional cooked to order perfection!! Come on Premier Inns sort the site out it’s harming your reputation.
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