Gosport hotel

Stayed at Premier inn Gosport whilst visiting family. We found the bed very comfortable and the air con was a big bonus as the weather was very hot. Overall we found the hotel great value for money. We paid extra for breakfast which was very good. Also you can just replenish your tea, coffee and milk etc. if it’s getting low in your room.

Yet again another easy and no hassle stay. Room spotless and hotel immaculately presented. A friendly welcome as always and not one issue encountered. One note to guests is to book breakfast. Night before as the restaurant is quite small and can get full quickly. Great stay as always.

Staff excellent , room spotless as was bathroom, bed clean and very very comfortable great night's sleep no noise from roads etc would highly recommend

Location fantastic, lots of parks and free too. Rooms are very tired and in desperate need of updating. Bathroom mouldy and also very tired. Room needs a good clean and hoover! Expensive for what it is. Pillows hard and flat causing a terrible night's sleep. Premier Inn informed but no response received.

We booked our room in February, for a visit in July as we needed to have ( for medical/care reasons) adjoining rooms. We received a call to confirm that the adjoining rooms were booked and I double checked this the week before the stay. On arrival, the receptionist acted like we were booking into adjoining room, but when we got to them, they weren't adjoining. i went back to take it up with her, she didn't even know which rooms in the hotel were adjoining and pretty much fobbed me off - just like Guest Relations did. I rang them and was told they would have to wait for the hotel manager to give an explanation. 4 weeks later, still not heard, so chased them to be told that they had received a reply just short of 4 weeks ago but nobody decided to tell me - and that it is hotel policy that despite you being told that your room is confirmed, it isn't necessarily ( so why did they need to wait for the manager's response if that is their general feed back) This is one of the grimmest Premier Inns we have stayed in but always use it when visiting for the Collingwood open day - however on this visit, their customer care, outdid itself and we will find somewhere else to stay next time. Absolutely appalling customer care - I suppose you get what you pay for!