Basingstoke West (Churchill Way) hotel has sold out for those dates, try different dates

Basingstoke West (Churchill Way) hotel

Bowl, skate, swim or skydive – there's plenty to do at the entertainment complex close to the hotel

Guest Rating:

4.5

Based on 1,265 surveys

Location

Map unavailable

Please upgrade your browser to use this map

Upgrade Internet Explorer

Basingstoke Leisure Park, Worting Road, Basingstoke RG22 6PG

Sat Nav Directions: RG22 6PG

Directions: 2 miles from M3(J6), following signs for Leisure Park. Next to the Spruce Goose Beefeater.

Read less

Transport and local information: Basingstoke Leisure Park
Anvil Theatre
Basingstoke Golf Course
Basingstoke Train Station 1 mile

Read less

Hotel Parking: Free on-site parking is available at this hotel.

reviews

Traveller reviews brought to you by

Location

Sleep Quality

Rooms

Service

Value

Cleanliness

Write Review

Read Reviews

1-5 of {{744 | number:0}} reviews

13 Oct 2018

sykesgeoff9

Leicester, United Kingdom

Trip Type: Business

"Worst ever Premier Inn"

On the whole as budget hotels I am a fan of Premier Inns but this is by far the worst I have ever had the misfortune of visiting and unfortunately I was there for two weeks and had purchased the meal deal for everyday which entitled me to breakfast, a two course dinner and a drink. I have to say in it’s defence it was extremely busy and the rooms were Premier standard clean and tidy. The adjoining restaurant was a Beefeater, which is where I have my beef;pardon the pun. I pre booked every evening and waited at least an hour for my dinner every time.The quality of the beer was poor,most evenings I had a cloudy pint of Doombar. Every evening without fail there were shortages on the menu, I wouldn’t mind if I was informed but after waiting an hour and then being informed and having to reorder was slightly frustrating, this was a regular occurrence. I can quite honestly say during my two weeks I didn’t have one good meal or breakfast. The food on occasions was dripping with fat and soggy as if it had been cooked in cold oil, I think this was because they were so busy they weren’t allowing the oil to get back up to temperature after each fry. Steaks were overcooked, fish was undercooked, many components of the meals were missing, I witnessed customers complaining regularly, staff arguing with each other,it was carnage on a nightly basis, when I complained to the manager he was not at all sympathetic,he simply blamed it on having a new menu, I can understand teething problems but this was a joke. I feel sorry for the staff but I feel even more sorry for the customers. If you have to stay at this hotel I suggest room only, there is a McDonalds over the road which serves better fare than the restaurant.

9 Oct 2018

maiseydaisey55

Gloucestershire, United Kingdom

Trip Type: Couples

"Helpful and informative"

Came to The Leisure park for a spot of sky diving which unfortunately didn't last long so still had plenty of time to play with due to our over night stay. Rebecca Bolton the manager on duty was very informative to what entertainment was available to us and gave us suitable options. Needless to say we had a wonderful stay which was well organised. Thank you Rebecca for your time and patience

7 Oct 2018

Abigail B

Gloucester, United Kingdom

Trip Type: Family

"Delightful Stay - Excellent Staff"

I came to this Premier Inn on a little family get away with my husband and 6 month old daughter - the hotel itself was very clean and pleasant with the room being exceptionally clean and comfortable. Rebecca checked us in (I believe she was the manager) and she was extremely friendly and did everything she could to make our stay extra special. She even offered to help with our daughter when she was crying her eyes out! That is excellent customer services in my eyes, not many would do this!! I cannot fault the staff at this Premier Inn at all, they were so helpful, polite and caring. Would definitely stay again. One thing I would like to point out for future readers of these reviews - the hotel and the Beefeater are not run by the same team, please do not feel discouraged to stay at the hotel due to reviews about the food - there are plenty of places to eat near by.

7 Oct 2018

Jessica K

Cinderford, England, United Kingdom

Trip Type: Couples

"Great Premier Inn"

Me and my other half spent a night here recently and really enjoyed our stay! The manager checked us in - she was so helpful and friendly. Our room was immaculately clean. Not far from cinema/bowling either which was good fun! We would quite happily stay here again as we were made to feel so welcome. Thank you Premier Inn, and thank you to the team at Basingstoke West!

5 Oct 2018

tim p

whitstable

Trip Type: Family

"Not up to expectations"

There was no handyman to replace a faulty light bulb . There was an unpleasant stain on the bedroom chair seat .We were not told we should have booked a time for the Beefeater evening meal . The 'Meal Deal' was not explained to us . We were given a large and a small menu then told that the choices we made were not part of the deal ! Service was slow and poor . The waiter made an unpleasant and unacceptable personal remark . The desserts were not what we would have chosen . The breakfast was overcooked and kept warm too long . Items shown on the menu were missing . The coffee was tepid .

See Reviews on tripadvisor.com

Close Review

Hotel description The holiday starts when you step through the door at Premier Inn Hotel Basingstoke West (Churchill Way). Set in Basingstoke Leisure Park, with an ice rink and swimming pool just a stroll away, you'll be well placed to keep the whole family entertained. And if you're here to work, we're close to key destinations like Chineham Business Park, too. Plan a big adventure at Legoland. Step back in time at Milestones Museum. Then bowl a strike and catch a movie at Basingstoke Leisure Park. After a busy day, unwind with a tasty meal in our restaurant, and kick back in your spacious room and extra-comfy bed.

Read less

0871 527 8062

Basingstoke West (Churchill Way) hotel

Bowl, skate, swim or skydive – there's plenty to do at the entertainment complex close to the hotel

Map unavailable

Please upgrade your browser to use this map

Cookies, pixel tags and similar technologies we use