Basingstoke West (Churchill Way) hotel

ta-ratings-img(1120 reviews)

    Bowl, skate, swim or skydive – there's plenty to do at the entertainment complex close to the hotel

    Hotel FacilitiesSee all

    Free parking

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Family rooms

    Parking at Premier Inn Basingstoke West (Churchill Way) hotel

    Our rooms

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Beefeater
    Breakfast

    Reviews for Premier Inn Basingstoke West (Churchill Way) hotel

    1-2 of 1,120 reviews

    "Friendly staff"
    Found this hotel to be comfortable and clean. Reception staff were all very friendly and helpful. Made to feel welcome and housekeeping staff very helpful
    "Relaxing stay"
    It was very relaxing atmosphere we went for a day out with the kids to the museum which is not too far from… The room was clean and had everything you need. The staff was welcoming and attentive. Very good surprise for the value of the money
    "Cold Breakfast"
    The reception was very clean and bright, staff very nice. Our room was on the back,really dark and depressing. The food at the restaurant next door was ok the evening we arrived, but the breakfast at 8.30am was very sparse and all cold. I did mention it to a waitress and she apologised, the restaurant was cold also.
    "Hmmm??"
    Arrived early but thought we would ask anyway. Older couple were at the desk asking about paying. They were rudely told why are you asking that, your rooms aren't ready anyway. So we didn't bother to ask. Came back at 3pm checkin time. Two people now on the desk . The rude one now nice as pie 😂😂. Room a bit dated. Shower poor but it was just a bed that we needed. Probably one of the worst we have stayed in but for the price can't complain. Pub next door that's another story. If it's nothing to do with premier inn I apologise but the bar staff do not want to be there. Ten o'clock Saturday night was told last orders . Sunday night wouldn't serve us as was shutting at 9 45. This was with plenty of people still spending money. Need to learn some of the hospitality we have up north.
    "Poor breakfast"
    The hotel is showing its age. The reception staff were very welcoming and helpful, and dealt immediately with a problem we had with the room. The room we had was rather dark, with unpleasant colour walls, but as always a comfortable bed and clean bathroom. We did have issue with the breakfast I didn’t have breakfast as I was unwell, but my husband said it was unpleasant, not a Premier Inn breakfast. The eggs were rubbery, the bacon was dried up and had been on the hotplate to long. The sausages were nice though. The tea , coffee and toast were down the other end of quite a large dining are, he thought they should have another toast and coffee and tea near to the buffet. All in all it was one night and it served our purpose.

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    Hotel contact information

    Phone: 0333 777 3686