Wigan Town Centre hotel

I stayed at the Premier Inn in Wigan Town Centre for one night and, overall, it was an adequate stay. The hotel is located quite close to the railway station, making it a good option if you’re travelling by train. There are also plenty of parking facilities around the hotel if you don’t want to pay the price for parking in the hotel’s own car park. The rooms are starting to look a little dated, but for a one-night stay they were perfectly acceptable and had everything needed. Maybe with the exception of a view and people emptying bins early in the morning. There is a bar and restaurant on the ground floor, with reasonably priced food and drinks. Breakfast was included in my stay and there was a variety of options, so there was something to suit most tastes. The main frustration was the check-in process. The room had been booked through a corporate account, and the hotel required the booking reference number. This isn’t always easy to find when someone else has made the booking for you. What’s particularly strange is that, once you’ve provided the reference number, they then ask you to confirm your surname, so it seems odd that they can no longer locate the booking using your surname in the first place. As a result, check-in took longer than expected, but once that was sorted, there were no real problems.

Do not come to this place!!! Absolutely horrible experience.. place is a joke. If a chef is working then your onto a winner! If not the manageress will cook you the crappiest meal while giving you attitude. Avoid avoid avoid.....

Really poor experience. I was told to use self service check in despite not wanting to. After going through the whole process and paying, the machine crashed, couldn’t find my booking and wouldn’t issue a room key. Staff then had to check me in manually anyway. The hotel is run down, the lift barely works, and my room absolutely stank of cigarettes. It genuinely smelt like an ashtray and, with windows that don’t open, there was no way to air it out. Easily the worst Premier Inn I’ve stayed in. Would not recommend.

Plenty of parking availability rear of hotel and Council one opposite. Close to town centre and shopping centre, few minutes walk. Staff friendly and helpful. Room was very clean and pristine bathroom. Beds very comfy. Witnessed no outside noise from our room. Reasonable price for facility provided. Would stay again.

This was our second stay at the Town Centre Hotel and we found it to be as comfortable and pleasant as before. The room was clean and tidy on arrival and the staff were friendly and helpful as always.