Wigan Town Centre hotel

We really enjoyed our stay here. As always with Premier Inn, our room was clean and comfortable. We slept very well. The staff were really helpful. A special mention for Jackie, she was delightful and very professional. Jackie helped us with our check in. At breakfast Jackie was again, very polite and very friendly and is a credit to the hotel. Other members of staff, were equally pleasant, and we'd like to thank them all for making our stay memorable.

Hosted my sisters baby shower here and will definitely be using this venue again for further functions. We had the full restaurant to ourselves as it’s closed for service during the daytime. The staff let me know when breakfast was finished and allowed me in to decorate beforehand. A couple of family members stayed over as they don’t live near and they said they would definitely be back. Room clean and modern, breakfast brilliant and plenty of it. Unfortunately I didn’t get pictures of the latter as I live locally. Such a shame this venue isn’t used more for functions during the day time. Thank you to the staff (especially Will) for helping make a memorable day x

We are a Norwegian couple mid 6o ies farily competent in both English and computers but here we met our match At arrival we tried to check in but the reception consisted of a big flat screen and no people. We pushed a button for help and a man appeared from a rear room. We asked for help and he pointed at the flat screen and disappeared behind a door. We tried several attempts but the system didn’t allow me to put in my postal code since it wasn’t English. We stepped aside and another couple tried the machine but with the same result. They needed too buzz for help, the same man appeared and he helped them. We did our last attempt with no result so we had to buzz for help again, we explained that since we wasn’t able to get any help from him and that we didn’t understand the machine we had to find another hotel. The man then told us to calm down and not being rude….But he finally did admit that it wasn’t too easy for a foreigner to get registered so he reluctantly helped us. Premier inn sent me prior to arrival at least 5 emails about breakfast offers. We hadn’t ordered breakfast and that was a wise choice. On Sunday we had to eat at the hotel since the local bakery was closed. For 10,5 punds or 9,5 pounds we could choose between Continental or full breakfast. The full breakfast was as expected, several fried fatty thing too choose from but the continental breakfast was a insult. Bread to make toast Several types of jam and other breadspreads in portion packages Youghurt Cereals No vegetables no cheese no ham or other sliced food Our suggestion is to save the money and eat another place if at all possible. The pluss side is that the rooms were ok for the price and since we had a room facing the parking on the rear and not the street in front the rooms were very quiet. All in all it is a fairly cheap hotel but some of the staff should realise they are there for the guests, no guests no hotel, no job.

My company paid me bed and breakfast. I stay in this hotel 08/09 (Monday to Tuesday) of September. When I visited restaurant in the morning, staff told me I am not on list. I asked later another staff member; you are not on list. Not any booking check, I do understand sometimes mistakes happens, I don’t want to understand lack of willingness to double check for mistakes. Guest Room 7.

Staff were lovely, room was clean and comfortable. Only minor issue was how warm the rooms got at night, but it was more than made up for by how well kept everything was.