Stockport South hotel

Our first impression at the front was, "o dear". But once we got round the back it was better. The car park was free, shame they all don't do that. After the journey we needed to use the rest rooms which we did in the restaurant. It looked rough. But in all fairness they do seem to be revamping as the rooms were more or less new. We were greeted by Gemma. What a hoot. Lovely friendly and helpful. The corridor looked freshly carpeted as did the room and Very clean. Only stayed one night but everything was spot on as far as we were concerned. Didn't eat so can't comment about that. I would stay there again.

had a family room booked for months and months for me, my 3 year old daughter, disabled mother and sister. when we arrived we walked into a tiny room with a double bed and 2 single pull out beds. room was disgustingly dirty, floor smelt like urine, towels were dirty had to go and get new towels and asked reception about the state of the room and whether it was a family room or not. got laughed at and shrugged off with saying ‘that’s the family rooms here’. never got offered a replacement room and never got offered for the room to be recleaned either. was dirty, the door looked like it had been chewed off a dog. whole place could do with being knocked down and rebuilt. spoke to reception more than once regarding it and got told to call when we left to complain, done this got offered a £39 refund off a 4 night stay. disgusting and still haven’t received any refund or confirmation of a refund.

Evening meal was pretty good. Plenty of choice. Timely cooked (by Aaron) and served (by Helia & Mark). Hotel room is a good standard and plenty of parking.

We stayed at the hotel for 1 night as we were visiting the Plouise Empire which was close by. On arrival, the reception staff were very caring and friendly and couldn’t do enough for you and we were prompted to enter our car reg to benefit from the free on site car parking which is a big bonus. The hotel staff were friendly and our room overall spacious and clean. The bathroom would benefit from a little updating but it was clean. The beds were comfy (as always) and a fan was provided in the room as it was one of the hottest day of the years which was appreciated. We visited a local pub .. Puss In Boots which had an amazing outdoor area and play area and offered carvery 7 days a weeks as well as a large menu other than carvery. The staff here again were friendly and welcoming - such a friendly area. We didn’t eat at the hotel as we had breakfast booked at P Louise the following day but we did visit the restaurant for drinks - again the staff were friendly but the restaurant itself does need some major attention. It was a run down pub in front of the hotel (but attached) which I do think is in the process of being done up but this could do with attention sooner rather than later. The toilets had no toilet roll in all three cubicles (not a major issue but just highlighting it doesn’t seem to get the attention it needs) and to get to the restaurant itself there are a number of stairs which wasn’t a problem for our party but there was a couple with walking difficulties and because the stair lift was out of order, they had to sit at the bottom of the stairs instead of in the main restaurant. Overall, I would absolutely stay here again but would maybe use the pub down the road for drinks/food until the restaurant has had a refurb :)

Stayed here as was going the P louise and was an excellent location. Mark on the the front desk was absolutely amazing such a credit to the place, he was so helpful and funny. Gemma on the restraunt was really nice. Will definitely be back.