Manchester (Heaton Park) hotel

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Opposite beautiful Heaton Park, convenient for historic Bury and a tram-ride from the city centre

Guest Rating

4.5

Based on 685 surveys

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Middleton Road, Crumpsall, Manchester M8 4NB

Sat Nav Directions: M8 4NB

Directions: Situated north of Manchester, at M60/M62(J18), follow signs for Manchester/Middleton. Leave M60(J19), take A576 towards Manchester. Hotel is on the left. Next to the Heaton Park Beefeater.

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Transport and local information: Old Trafford Football Stadium / City of Manchester Stadium 7 miles
Manchester & Trafford Centre Shopping
Manchester Arena
Bowker Vale Tram Station 0.25 mile

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Hotel Parking: Free on-site parking is available at this hotel.

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1-5 of 446 reviews

16 Apr 2018

Beth G

Tonbridge, United Kingdom

Trip Type: Family

"Amazing Staff!"

Amazing staff that really did go above and beyond. They were always really friendly, helpful and knowledgeable about the area. Great team in the Harvester too- thank you to the lovely lady that bought croissants to our room as my daughter was upset that they had run out- she was made up! Good location for tram into city, great for kids next to Heaton Park. Thank you for a lovely stay in a great City!

10 Apr 2018

borntorun82

Glasgow, United Kingdom

Trip Type: Friends getaway

"6 stars!"

Traveled from Glasgow to take part in my first marathon and stayed at Heaton Park for the first time, having previously stayed at Portland Street when down to watch United. Quiet hotel allowed for a good night’s sleep and the customer service from receptionist Mary (herself a keen runner) on the day of the race was second to none, offering congratulations and advice to aid recovery when we returned to collect our baggage. 6 stars!

9 Apr 2018

Robin M

Trip Type: Friends getaway

"Mindblowing Customer Service! 10 Stars out of 5!!"

Myself and my friend stayed here on the eve of the Manchester Marathon, and I cannot credit the staff enough for their service levels. The check in process was smooth and easy, and the first receptionist (apologies, I didn't get her name) was brilliant. Room was spacious and comfy (no way anyone can claim on the bad night sleep rule here!) Bed was a dream to sleep in, having been awake since 5am, I had a nap before dinner, and was out like a light. It's the front of house staff that make this hotel though, specifically Mary on the reception desk. She takes a genuine interest in you as a customer, and really goes above and beyond to assist. Whatever Premier Inn are paying her is not enough. I tweeted them this morning to say she was the best front of house staff I have come across world wide, and I have travelled all across the globe. Not a word is an exaggeration. I can honestly say that it was the first time I had a congratulatory hug from and running advice from a hotel staff member, and you know what... it's those touches that make someone stand out. So yeah, if you're in Manchester and need a hotel.. this is your place 5mins walk from Bowker Vale tram stop, and around £12 from the hotel to Old Trafford territory by taxi. Beefeater next door is pleasant, quick service. I didn't have breakfast as I left for the race early, but the vegan burger I opted for was delicious. Have I mention how awesome this place is yet? Robin

2 Apr 2018

katiehubble

County Wicklow, Ireland

Trip Type: Family

"Definitely recommend"

We stayed here for 3 nights,had a lovely time,the staff done everything possible to make us feel very comfortable,when we checked in it was late and we had no change to get a drink from the vending machine so the receptionist offered to give it to us out of his own pocket,I also must mention another receptionist mary,she is a lovely lady,very friendly and kind to us and the kids,it was Easter weekend and we had gone out for the day,when we returned to the room they had hidden little paper eggs in the room for the kids to find,when they had found all of them they got a lovely big easter egg each at reception,I thought this was just a nice little extra thing for them to do.we will definitely be recommending this hotel

29 Mar 2018

ardensaunders

Edinburgh, United Kingdom

Trip Type: Couples

"Best customer service"

Our time at Premier Inn was incredible. They had staff that went above and beyond, even in the restaurant. The room was incredible, as was the services they provided. Would rate them above 10/10 if we could, and would definitely stay here again.

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Hotel description It's the mixture of old and new that's so delightful at Heaton Park. You're in the historic area of Bury, right next to a park and estate that dates back hundreds of years. Yet you're a short tram ride from an ultra-modern city, plus there's all mod cons in our hotel too. Feed the animals in Heaton Park. Or feed your appetite for shopping at Bury's famous shopping centre and market. Party like mad at Manchester Pride festival, or celebrate a win at Old Trafford. Then come back to comfy beds, 40 inch flat screen TVs and a Beefeater restaurant.

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Mon – Sat 8am to 8pm & Sun 10am to 6pm. Calls cost 13p a minute plus any additional charges from your phone operator.

Manchester (Heaton Park) hotel

Opposite beautiful Heaton Park, convenient for historic Bury and a tram-ride from the city centre

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Manchester (Heaton Park) hotel

Opposite beautiful Heaton Park, convenient for historic Bury and a tram-ride from the city centre

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