Manchester (Handforth) hotel

The rooms and the service at the Premier Inn are good. No problems there. The place is well located, with a sizeable car park. However, the pub next door, The Bulls Head, which is meant to open at 9am at weekends for breakfast, often doesn’t open, leaving the hotel guests high and dry. Which is really bad. I’m here to visit my elderly mother in hospital and honestly I think it is deceitful to infer this hotel is like all the other Premier Inns, which provide breakfast. They will say Chef and Brewer is a separate business, but they are all owned by Whitbread. Premier Inns need to be clearer, more honest and they need to take more responsibility for their guests.

Stayed at this preimer in evening before our flight to New York . From check in process staff at Reception were helpful pleasant and very attentive, they advised on areas of the hotel and local area attractions including restaurants. Whilst we had a couple of drinks in the onsite restaurant we choose not to eat there and hosted a local Chinese restaurants within a 5 minute walk . Excellent stayed will be happy to book again

Another faultless stay. Very comfortable night sleep. Tom was his usual helpful self as was all other staff. Tea & coffee available.

Good things to note - the hotel is in a pleasant suburb of Manchester, and the nearest town is lovely. My room was clean, check in was done by a person, and there's plenty of free parking. However, worth noting - this hotel is very basic and is lacking in facilities you would expect from a Premier Inn. Rooms have no air conditioning, no tea and coffee making facilities etc - you basically get a bed, a desk and a TV. There's also no bar and no restaurant, so no breakfast available. There is a vending machine where you can buy chocolate but if you want anything else to eat or drink you need to head out and get it yourself. Not really what you'd expect from a Premier Inn, but they state it clearly in their description so this isn't a complaint! Also be aware your room key is a physical yale lock style key on a large fob, so you need to consider carrying that around with you too. Travel distance to Manchester airport is about 15 minutes by car, so it's pretty convenient. Note that the town is walkable (about 8 minutes) and has a few restaurants, pubs and a small supermarket. Not much else in the immediate area though. So, a decent enough but very basic hotel!

The Premier Inn itself is fine, clean, well located and friendly staff. One of the things you expect at a Premier Inn is a breakfast option. This morning I assumed the co-located pub/restaurant The Bulls Head would be open to provide one - it was Not ! No reasons given, simply closed. If your looking for a Premier Inn stay with a breakfast option then this is Not the one for you.